You can pay a Delmarva Power bill as a guest by using their online payment portal or calling their payment line, without setting up a customer account.
Delmarva Power accepts one-time payments from people who do not want to create an account. You will need your bill number (found on your paper bill or in any email from Delmarva Power) and a payment method — debit card, credit card, or bank account. The process takes a few minutes and you will get a confirmation number immediately.
Guest payment is useful if you are paying someone else's bill, settling an old account, or simply prefer not to store login information. Delmarva Power does not require you to register to make a single payment.
Key Takeaways
- Guest payments on Delmarva Power's website require only your bill number and a valid payment method — no account login needed.
- You can pay by debit card, credit card, or bank account transfer through their online portal or by phone.
- Calling Delmarva Power's payment line (1-800-375-3500) is the fastest route if you do not want to use the website.
- Keep your confirmation number for your records, as it proves the payment was received.
- Guest payments typically post within one to two business days, though the timeline depends on your payment method.
Paying online as a guest through Delmarva Power's website
Go to Delmarva Power's main website and look for a "Pay My Bill" or "Make a Payment" button — it is usually on the homepage. Click it and select the option for guest or one-time payment. You will not be asked to log in.
Enter your bill number exactly as it appears on your bill. Delmarva Power will pull up the account and show you the amount due. You can then choose to pay the full balance, a partial amount, or a specific dollar figure. Select your payment method (debit card, credit card, or bank account) and enter the details.
Review the payment summary before confirming. Delmarva Power will show you a confirmation number on the screen — write this down or take a screenshot. You will also receive an email confirmation if you provide an email address during checkout.
Paying by phone without an account
Call Delmarva Power's automated payment line at 1-800-375-3500. Follow the prompts to enter your bill number using your phone keypad. The system will read back the account name and amount due to confirm you have the right bill.
You will then be asked for your payment method. Have your debit card, credit card, or bank account information ready. The system accepts all three. After you enter the payment details and amount, the system will give you a confirmation number — write it down.
If you prefer to speak with a representative instead of using the automated system, stay on the line after calling or ask to be transferred. A representative can process the payment over the phone, though wait times vary depending on call volume.
What information you need before you start
Locate your bill number before you begin payment. It appears on your paper bill, usually near the top or in a box labeled "Account Number" or "Bill Number." If you do not have a physical bill, check your email for a recent statement from Delmarva Power — the bill number is there too.
Have your payment method ready. If paying by debit or credit card, you will need the card number, expiration date, and CVV (the three-digit security code on the back). If paying by bank account, you will need your routing number and account number — these appear on the bottom left of your checks.
Know how much you want to pay. You can pay the full amount due, a partial payment, or any amount between zero and the balance. Delmarva Power will show you the current balance before you confirm, so you can decide then.
How long it takes for the payment to show up
Online payments typically post within one to two business days. Bank account transfers (ACH payments) usually take the longest — up to two business days after you submit them. Credit and debit card payments often post faster, sometimes the same day or next business day, but this varies.
Your confirmation number proves you made the payment, even if it has not posted yet. If you are worried about a late fee or service interruption, contact Delmarva Power with your confirmation number and explain when you paid. They can note your account that payment is pending.
Do not make a second payment if the first one has not posted yet. Wait at least two business days, then log in or call to check the account status. Duplicate payments are harder to reverse than to prevent.
Paying someone else's bill as a guest
You can pay another person's Delmarva Power bill without their permission or knowledge, as long as you have their bill number. This is common when adult children pay a parent's bill, or when a tenant pays on behalf of a landlord.
Use the guest payment method and enter the bill number for the account you want to pay. The system will show you the account holder's name and address so you can confirm you have the right bill. Then proceed with payment as normal.
The account holder will see the payment posted to their account, but they will not know who sent it unless you tell them. If you want to remain anonymous, you can — the payment system does not capture the payer's identity.
What to do if the payment does not go through
If your payment is declined, the most common reasons are an incorrect bill number, a typo in your card or account details, or insufficient funds. Go back and double-check the bill number character by character — it must match exactly. Then verify your payment method details.
If the bill number and payment details are correct but the payment still fails, try a different payment method. Sometimes a particular card or account has a temporary block. If all methods fail, call Delmarva Power at 1-800-375-3500 and ask a representative to process the payment over the phone.
Keep any error messages you see — they can help a representative troubleshoot. Write down the time and date you attempted payment, and whether you were using the website or phone line.
Frequently Asked Questions
Do I have to create an account to pay my Delmarva Power bill?
No. Delmarva Power's guest payment option lets you pay without logging in or registering. You need only your bill number and a payment method. Creating an account is optional and useful only if you want to check your balance or usage history between bills.
Can I set up automatic payments without an account?
No. Automatic or recurring payments require you to create an account and store your payment method on file. Guest payments are one-time only. If you want automatic payments, you will need to register on Delmarva Power's website.
What if I do not have my bill number?
Check your email for a recent statement from Delmarva Power — the bill number is there. If you have no email statement, call Delmarva Power at 1-800-375-3500 and provide your name and address. A representative can look up your account and give you the bill number.
Is there a fee for paying as a guest?
Delmarva Power does not charge a fee for online or phone payments made directly through their system. Some third-party payment services charge fees, but Delmarva Power's official channels do not.
Can I get a receipt for my guest payment?
Yes. You will receive a confirmation number on screen immediately after payment, and an email confirmation if you provided an email address. Keep both for your records. The confirmation number is your proof of payment.