Log in to your Delmarva Power account at delmarvapower.com
Go to delmarvapower.com and look for the "Login" or "My Account" button, usually in the top right corner of the homepage. Click it to reach the login page.
Enter your username and password. If you do not have an account yet, you will need to create one first by selecting "Register" or "Create Account" and providing your account number, email address, and service address. Your account number appears on your paper bill or in any email from Delmarva Power.
Once logged in, you will see your account dashboard, which displays your current balance, due date, and recent payment history. From here you can view your bill details, see your usage, and make a payment.
Key Takeaways
- You can pay your Delmarva Power bill online at delmarvapower.com by logging into your account or paying as a guest without creating an account.
- Your account number, found on your paper bill or in account emails, is required to set up online access or pay without logging in.
- Delmarva Power accepts credit cards, debit cards, and bank account transfers, though bank transfers typically have no fee while card payments may incur a small charge.
- If you forget your password, use the "Forgot Password" link on the login page to reset it using your email address.
- You can set up automatic recurring payments so your bill is paid on the same date each month without logging in each time.
Pay your bill without creating an account
If you do not want to create a login, you can still pay online as a guest. On the Delmarva Power homepage, look for a "Pay My Bill" or "Make a Payment" button that does not require you to log in.
You will be asked to enter your account number and service address to locate your account. Then you can proceed directly to payment without setting up a username or password. This option works if you only need to pay once and do not plan to check your balance or usage regularly.
Payment methods and fees
Delmarva Power accepts several payment methods. Bank account transfers (ACH payments) typically have no fee and are the lowest-cost option. Credit and debit cards are accepted but usually carry a processing fee of 2 to 3 percent of your payment amount, depending on the card type.
When you select your payment method during checkout, the system will show you the exact fee before you confirm. You can choose to pay the fee yourself or decline and use a different method. Some customers use bank transfers for regular monthly payments and cards only when they need to pay quickly.
Delmarva Power also accepts payments by phone at their customer service number (found on your bill) and by mail if you prefer not to pay online. Mailed checks take longer to process, so allow extra time if your due date is soon.
Set up automatic payments to avoid missed due dates
Once you are logged in, look for an option called "Autopay," "Automatic Payment," or "Recurring Payment" in your account settings or billing section. This lets you authorize Delmarva Power to withdraw your payment automatically each month on a date you choose.
You will need to provide your bank account number and routing number (for ACH) or card number (for credit or debit card). Most customers set autopay to withdraw on the due date shown on their bill, so the payment arrives on time without them having to log in each month.
You can change or cancel autopay at any time through your account dashboard. If your bill amount changes significantly, you can adjust the payment amount or pause autopay for a month and resume it later.
Reset your password if you are locked out
On the Delmarva Power login page, click the "Forgot Password" or "Forgot Username" link. You will be asked to enter your email address or account number.
Delmarva Power will send a password reset link to the email address on file. Click the link in that email and follow the prompts to create a new password. The link usually expires after a few hours, so check your email soon after requesting the reset.
If you do not receive the email, check your spam or junk folder. If you still cannot reset your password, contact Delmarva Power customer service directly using the phone number on your bill. They can verify your identity and help you regain access to your account.
Troubleshoot common login problems
Wrong username or password: Make sure you are using the exact username and password you created. Passwords are case-sensitive, so check that Caps Lock is off. If you are unsure, use the "Forgot Password" link to reset it.
Account not found: If the system says your account does not exist, you may not have registered yet. Go back to the homepage and select "Create Account" or "Register." You will need your account number and service address to set up a new account.
Payment not going through: If your payment is declined, check that your card or bank account information is correct and that you have sufficient funds. Some banks flag online utility payments as unusual activity; contact your bank to confirm the transaction is allowed. You can also try a different payment method or call Delmarva Power to pay over the phone.
Cannot see your bill: If you are logged in but your bill is not showing, your account may still be loading or there may be a temporary system issue. Try logging out and logging back in. If the problem continues, contact customer service.
Contact Delmarva Power if you need help
Your Delmarva Power bill includes a customer service phone number you can call during business hours. You can also look for a "Contact Us" page on delmarvapower.com, which usually lists phone numbers, email addresses, and hours of operation.
Have your account number and service address ready when you call. Customer service can help you reset your password, troubleshoot payment issues, answer questions about your bill, and discuss payment plans if you are having trouble paying.
Frequently Asked Questions
Is there a fee to pay my Delmarva Power bill online?
Bank account transfers (ACH) have no fee. Credit and debit card payments usually cost 2 to 3 percent of the amount you pay. The system shows the fee before you confirm, so you can choose a different payment method if you prefer to avoid it.
Can I pay my bill without creating an account?
Yes. Use the "Pay My Bill" or "Make a Payment" option on delmarvapower.com without logging in. You will need your account number and service address. This works for one-time payments but does not let you view your balance or usage history.
How long does it take for my payment to show up?
Bank transfers usually post within one to two business days. Card payments may take slightly longer. If you pay close to your due date, use a bank transfer or call customer service to confirm your payment will arrive on time.
What should I do if I forgot my username?
Click "Forgot Username" on the login page and enter your email address or account number. Delmarva Power will send you a message with your username or a link to reset it. If you do not receive it, check your spam folder or call customer service.
Can I change my autopay amount or due date?
Yes. Log into your account, find the autopay or recurring payment section, and adjust the amount or date. You can also pause autopay for a month and resume it later, or cancel it entirely at any time.