Con Edison's online payment options and how to use them

Con Edison offers three main ways to pay your bill online: through your Con Edison account on their website, through their mobile app, or by setting up automatic payments. The fastest route is logging into your existing account at conedison.com — you can pay in minutes without creating anything new. If you don't have an online account yet, you'll need to set one up first using your Con Edison account number, which appears on your paper bill.

Payments made online typically post within one business day. If you're paying close to your due date, check how many days remain before the late fee kicks in — Con Edison charges a late payment fee if your bill isn't paid by the due date shown on your statement, regardless of when you submit the payment online.

Key Takeaways

  • You can pay through conedison.com, the Con Edison mobile app, or by setting up automatic payments from your bank account.
  • Online payments usually post within one business day, so paying a few days before your due date gives you a safety margin.
  • You'll need your Con Edison account number to log in or pay as a guest; this number is on your bill.
  • Automatic payments remove the risk of forgetting a due date, though you should still review your bill each month to catch errors.
  • Con Edison does not charge a fee for online payments made through their website or app.

Setting up an online account on conedison.com

Go to conedison.com and select "Sign Up" or "Create Account" from the login area. You'll need your Con Edison account number (a 7 or 8-digit number on your bill), your service address, and your zip code. Con Edison will send a verification code to the email address you provide — check your inbox and spam folder, then enter the code to complete signup.

Once your account is active, you can log in anytime to view your current bill, payment history, and usage. From your account dashboard, select "Pay My Bill" or a similar option to enter a one-time payment. You can pay by bank account (ACH transfer) or debit card; Con Edison does not charge a fee for either method.

Paying as a guest without creating an account

If you prefer not to create an account, Con Edison allows guest payments on their website. Look for "Pay as Guest" or "Make a Payment" on their homepage. You'll enter your account number, service address, and the amount you want to pay. Guest payments work the same way as account payments — they post within one business day and carry no fee.

Guest payments are useful if you pay irregularly or want to avoid managing another online account. However, you won't be able to see your bill history or upcoming due dates without logging in, so you'll need to keep track of your due date separately.

Using the Con Edison mobile app

Download the Con Edison mobile app from the Apple App Store or Google Play Store. Log in with the same username and password you use on conedison.com, or create a new account within the app using your account number. The app shows your current bill, usage graphs, and payment options in the same way the website does.

Paying through the app takes the same time as paying on the website — usually one business day to post. The app also sends push notifications for due dates if you turn on alerts, which can help you avoid late payments. Like the website, the app charges no fee for online payments.

Setting up automatic payments

Automatic payments remove the need to remember your due date each month. Log into your Con Edison account on conedison.com, find the "Automatic Payments" or "Recurring Payments" section, and select "Enroll." You'll choose whether to pay your full bill amount or a fixed dollar amount each month, and pick your payment date.

Con Edison will deduct the payment from your bank account on the date you choose. You can change or cancel automatic payments anytime through your account. Even with automatic payments, review your bill each month — if your usage spikes or you spot an error, you'll want to catch it before the payment goes through.

What to do if your payment doesn't go through

If an online payment fails, Con Edison usually sends an email explaining why — often because the bank account or card information was incorrect, or because your bank rejected the transaction. Check your email (including spam) for a failure notice, then log back into your account and try again with corrected information.

If you're close to your due date and worried about a late fee, call Con Edison at 1-800-752-6633 to confirm whether the payment posted. A representative can also tell you if a late fee has been applied and, in some cases, whether it can be removed if the delay was Con Edison's error. Don't wait until after the due date to call — the fee is usually applied automatically once the deadline passes.

Payment methods and fees

Con Edison accepts bank account transfers (ACH) and debit cards through their website and app at no charge. If you pay by credit card, Con Edison does not process credit card payments directly — you would need to use a third-party payment processor, which typically charges a fee of 2 to 3 percent of your bill amount. Because of this fee, paying by bank account or debit card is almost always cheaper.

You can also pay by phone (1-800-752-6633), by mail, or in person at a Con Edison payment location. Phone payments may carry a fee depending on the payment method. Mail and in-person payments are free but take longer to post — mail payments can take 7 to 10 business days, so plan ahead if you use this method.

Frequently Asked Questions

How long does it take for an online payment to show up on my account?

Most online payments post within one business day. If you pay on a Friday evening, it may not show until Monday. If you're paying close to your due date, submit your payment at least two business days early to be safe.

Can I change my payment date if I'm on automatic payments?

Yes. Log into your Con Edison account, find the automatic payment settings, and update the date. The change takes effect on your next scheduled payment. If you need to stop automatic payments immediately, you can cancel through your account or call 1-800-752-6633.

What if I don't have a bank account to link to my Con Edison account?

You can pay by debit card instead, which Con Edison accepts online with no fee. If you don't have a debit card either, you can pay by phone, mail, or at a Con Edison payment location, though some of these methods may charge a fee or take longer.

Will I be charged a late fee if I pay online after the due date?

Yes. Con Edison applies late fees based on the due date shown on your bill, not the date your payment posts. Even if your payment reaches Con Edison the next day, if it's after the due date, the late fee applies. Pay a few days early to avoid this.

Can I see my bill online before I pay it?

Yes, if you have a Con Edison account. Log in to view your current bill, past bills, and usage details. You can download bills as PDFs and view a detailed breakdown of charges. Guest payments don't include access to this information.