You can pay a Con Edison bill as a guest by using their one-time payment option online or by phone, without logging in or creating an account.
Con Edison offers a guest payment method specifically for people who do not want to set up an account or who are paying someone else's bill. You provide the account number, the amount you want to pay, and your payment method — that is all that is required. The payment processes immediately, and you receive a confirmation number by email or on screen.
This route works if you are paying your own bill from a different device, helping a family member or roommate, or settling a bill before you move. You do not need a password, username, or any prior registration.
Key Takeaways
- Guest payment on Con Edison's website or phone line requires only your account number, the amount to pay, and a valid payment method — no login needed.
- Online guest payments process immediately and generate a confirmation number you can save or print for your records.
- Phone payments through Con Edison's automated system or a representative work the same way and are available 24/7.
- You will need the Con Edison account number, which appears on the bill or in any notice from the company.
- Guest payments do not set up automatic billing or create an account that persists after the transaction.
Paying online as a guest through Con Edison's website
Go to conedison.com and look for the payment option on the homepage. You should see a link for "Pay Your Bill" or "Make a Payment." Click it and select the option for guest or one-time payment — the exact wording varies, but it will be clearly separate from the login area.
Enter the Con Edison account number. This is a 7 to 9 digit number that appears on your bill, usually near the top or in a box labeled "Account Number" or "Service Account Number." If you do not have the bill in front of you, the person whose bill you are paying can read it to you, or you can look for a recent email from Con Edison.
Enter the amount you want to pay. You can pay the full balance, a partial amount, or any sum up to your current balance. Con Edison will show you what is due, but you are not required to pay it all at once.
Choose your payment method. Con Edison accepts debit cards, credit cards, and bank account transfers (ACH). Enter the card or bank details, review the confirmation screen, and submit. You will receive a confirmation number immediately — write it down or take a screenshot.
Paying by phone as a guest
Call Con Edison's automated payment line at 1-800-752-6633. This number is available 24 hours a day, 7 days a week. The system will guide you through the payment process using your phone keypad and voice commands.
You will be asked for the account number, the amount to pay, and your payment method. The automated system accepts debit and credit cards. If you prefer to speak to a representative, you can stay on the line or press the option to transfer — a representative can also process guest payments and may offer additional payment methods.
After you complete the payment, the system will give you a confirmation number. Write it down or ask the representative to email it to you if you provided an email address.
What information you need before you start
Have the Con Edison account number ready. This is the most important piece of information. If you are paying someone else's bill and do not have the number, ask them to text or email it to you, or check a recent bill they may have left at home.
Know the amount you want to pay. You can check the current balance on the bill, or call Con Edison's customer service line at 1-800-752-6633 and ask a representative to tell you the balance without processing a payment.
Have a valid payment method available. Con Edison accepts Visa, Mastercard, American Express, Discover, and bank account transfers. If you are using a bank account, you will need the routing number and account number from a check or your bank's website.
How guest payments differ from account login payments
When you pay as a guest, Con Edison does not store your information or create a profile. You will not receive automatic reminders about future bills, and you cannot set up recurring payments. Each time you want to pay, you go through the guest payment process again.
Guest payments also do not let you view your full account history, usage details, or billing statements online. If you need that information, you would have to call Con Edison or ask the account holder to log in and share it with you.
If you find yourself paying the same bill repeatedly, creating an account takes about five minutes and gives you access to all those features. You can create an account at any time using the same account number.
Confirmation and record-keeping after payment
Con Edison sends a confirmation number immediately after a guest payment goes through. This number is your proof that the payment was received. Save it in a text file, email it to yourself, or take a photo of the screen.
The payment typically shows up in Con Edison's system within one business day. If you are paying to avoid a service disconnection, make sure to pay at least two business days before the disconnection date listed on your notice.
If you need a receipt later, you can call Con Edison's customer service line and provide the confirmation number. A representative can look up the transaction and email you a receipt or confirmation letter.
Troubleshooting common issues with guest payments
If the payment is declined, check that the account number is correct — even one wrong digit will cause the system to reject it. Verify the number on the bill or ask the account holder to confirm it. If the card is declined, try a different payment method or contact your bank to make sure the card is not blocked for online transactions.
If you do not receive a confirmation number, the payment may not have gone through. Try again, or call the phone line to confirm whether the payment was processed. Do not assume the payment succeeded just because you reached the end of the form — the confirmation number is the proof.
If you paid but the bill still shows as due a few days later, this is normal. Con Edison's billing system updates within one to three business days. If more than three business days have passed and the payment still does not show, call customer service with your confirmation number.
Frequently Asked Questions
Can I pay someone else's Con Edison bill without their permission?
Technically, yes — you only need the account number. However, paying someone else's bill without their knowledge can create confusion about who owes what. It is better to ask first or make sure the account holder knows you are paying it.
Will paying as a guest create an account in my name?
No. Guest payments do not create an account or link your name to the Con Edison account. The payment is processed one time and does not set up any ongoing relationship with Con Edison under your name.
What if I pay the wrong account number by mistake?
The payment will go to whichever account number you entered. If you realize the mistake right away, call Con Edison customer service at 1-800-752-6633 with your confirmation number. They can sometimes reverse the payment or redirect it, but this depends on timing and their policies at that moment.
Can I set up automatic guest payments?
No. Guest payments are one-time only. If you want automatic payments, you need to create an account. You can do this online at conedison.com or by calling customer service.
Is there a fee for paying as a guest?
Con Edison does not charge a fee for online or phone guest payments. Some third-party payment processors may charge a fee if you use them instead of Con Edison's official channels, so always pay directly through conedison.com or 1-800-752-6633.