Log in to your Eversource account through their website or mobile app
To pay your Eversource bill online, you first need to access your account. Go to eversource.com and look for the "Login" button, usually in the top right corner of the homepage. If you do not have an online account yet, you will need to create one by selecting "Register" or "Create Account" and entering your service address, account number (found on your paper bill), and email address.
Eversource also offers a mobile app available on both iOS and Android. You can download it from your phone's app store and log in with the same username and password you use on the website. The app shows the same information and payment options as the website.
If you forget your password, select "Forgot Password" on the login page. Eversource will send a reset link to the email address on file. Check your spam folder if you do not see it within a few minutes.
Key Takeaways
- You can pay your Eversource bill through their website at eversource.com or through their mobile app after logging in with your account credentials.
- Your account number appears on your paper bill and is required to set up online access if you do not already have an account.
- Eversource accepts payment by bank account, debit card, and credit card, though credit card payments may include a processing fee.
- You can set up automatic recurring payments so your bill is paid on the same date each month without logging in each time.
- If you cannot pay the full amount, contact Eversource directly to discuss payment plans or hardship programs before your bill becomes overdue.
Choose your payment method after logging in
Once you are logged in, look for a "Pay Bill" or "Make a Payment" button on your account dashboard. Eversource offers three main payment methods: bank account transfer (ACH), debit card, and credit card.
Bank account transfer is the fastest and cheapest option — there is no fee, and the payment typically posts within one business day. You will need your routing number and account number from a check or your bank's website.
Debit card payments also have no fee and post quickly, usually within one business day. Credit card payments are available but typically include a processing fee of 2 to 3 percent of the amount you pay. Eversource displays the exact fee before you confirm the payment, so you know the total cost upfront.
Set up automatic payments to avoid missing a due date
If you want your bill paid the same way every month without logging in, you can set up automatic recurring payments through your online account. Select "Autopay" or "Automatic Payment" from the payment menu, choose your payment method, and pick the date each month when you want the payment to go through.
Most people choose a date shortly after they receive their bill or shortly before the due date. Eversource sends a confirmation email each time an automatic payment is processed. You can change or cancel automatic payments anytime by logging back into your account.
Automatic payments reduce the risk of late fees and service disconnection. If your bill amount varies month to month (which is normal for heating or cooling seasons), the automatic payment will charge whatever the current bill amount is on your chosen date.
What to do if you cannot log in or your payment does not go through
If you enter your username and password correctly but still cannot access your account, try clearing your browser's cache and cookies, then log in again. If you are using the mobile app, try uninstalling and reinstalling it. Make sure you are using the correct email address — if you changed your email after creating your account, you may need to use the old one.
If a payment fails during checkout, Eversource usually displays an error message explaining why — often a mismatch between the name on your account and the name on your card, or an incorrect routing number. Double-check these details and try again. If the problem persists, contact Eversource customer service by phone or through the "Contact Us" page on their website.
Payments made online typically post within one to two business days. If you are paying close to your due date, call Eversource to confirm they received your payment and will not assess a late fee while it processes.
Pay by phone or mail if you prefer not to use the website
You do not have to pay online. Eversource accepts payment by phone at the customer service number on your bill. A representative will take your payment method information over the phone. There is no fee for phone payments.
You can also mail a check or money order to the address printed on your bill. Include your account number on the check so Eversource can match it to your account. Mail payments take longer to post — typically 7 to 10 business days — so send them well before your due date if you want to avoid a late fee.
Some Eversource service areas also accept in-person payments at local payment centers or authorized retailers. Check the "Payment Locations" section on eversource.com to see if this option is available in your area.
Understand your bill and due date before you pay
Before you pay, take a moment to review what you are being charged. Your Eversource bill shows your current charges, any balance from the previous month, and your due date. The due date is usually 20 to 25 days after the bill date. Paying after the due date may result in a late fee.
If your bill seems unusually high, check whether you are in a heating or cooling season — these months typically cost more because you are using more energy. You can also compare this month's usage to the same month last year by looking at your bill history in your online account. If usage has genuinely increased, look for ways to reduce consumption, such as adjusting your thermostat or checking for air leaks.
If you cannot afford to pay the full amount by the due date, contact Eversource before the bill becomes overdue. Many utilities offer payment plans that spread the cost over several months, and some have hardship programs for customers facing financial difficulty.
Frequently Asked Questions
Is there a fee to pay my Eversource bill online?
Bank account and debit card payments have no fee. Credit card payments include a processing fee of 2 to 3 percent, which Eversource shows you before you confirm. Phone and mail payments are also free.
How long does it take for my online payment to show up?
Bank account and debit card payments typically post within one business day. Credit card payments may take one to two business days. Mail and phone payments take longer — usually 7 to 10 days for mail.
Can I pay someone else's Eversource bill if I have their account number?
You can make a one-time payment toward an account if you know the account number, but you cannot access the full account or set up automatic payments without the account holder's login credentials. Contact Eversource if you need to arrange ongoing payments for someone else's account.
What happens if I miss my due date?
Eversource typically assesses a late fee if payment is not received by the due date. The amount varies by state and service area. If you miss the due date, pay as soon as possible and contact Eversource to ask whether they will waive the late fee, especially if this is your first late payment.
Can I change my automatic payment date if my income arrives on a different day?
Yes. Log into your account, find your automatic payment settings, and select a new date. The change takes effect on your next scheduled payment. Make sure you choose a date when you know funds will be in your account.