Log in to your Dominion Energy account at dominionenergy.com/sc
Go to dominionenergy.com/sc and select "Log In" in the top right corner. Enter your username or the email address tied to your account, then your password. If you have not yet created an online account, select "Register" instead and follow the prompts to set one up using your account number (found on your paper bill) and service address.
Once logged in, your dashboard shows your current balance, due date, and usage history. The "Pay My Bill" button appears prominently on this page. You do not need to log in every time you pay — Dominion also accepts one-time payments without an account, though having one lets you track your history and set up automatic payments.
Key Takeaways
- Your Dominion Energy SC account login uses the email address or username you registered, plus your password, at dominionenergy.com/sc.
- You can pay a bill online, by phone at 1-866-DOMINION (1-866-366-4646), by mail, or through automatic bank draft — choose the method that fits your routine.
- If you forget your password, use the "Forgot Password" link on the login page to reset it by email within minutes.
- Automatic payments remove the need to remember due dates and can help you avoid late fees if set up before the due date.
Pay your bill online after logging in
After you log in and reach your account dashboard, click "Pay My Bill" or "Make a Payment." The system shows your current balance and due date. Enter the amount you want to pay (you can pay the full balance, a partial amount, or more than you owe). Select your payment method: debit card, credit card, or bank account.
Payment by debit or bank account typically posts within one business day. Credit card payments also post quickly but may carry a processing fee — Dominion discloses this fee before you confirm the payment. You will receive a confirmation number and email receipt. Keep the confirmation number in case you need to reference the payment later.
Set up automatic payments to avoid missed due dates
Automatic payments deduct money from your bank account on a date you choose, usually around your bill due date. To set this up, log in, go to "Billing & Payments," and select "Autopay" or "Automatic Payments." Choose your bank account or debit card, pick the payment date, and confirm. Dominion will send you a confirmation email.
You can change or cancel automatic payments anytime through your account. If you want to skip a payment in a particular month, log in before the scheduled date and pause or delete that specific payment. This flexibility means you are not locked in — you control when the money leaves your account.
What to do if you forget your password
On the login page at dominionenergy.com/sc, click "Forgot Password." Enter the email address or username associated with your account. Dominion will send a password reset link to your email within a few minutes. Click the link, create a new password, and log in. The reset link usually works for 24 hours.
If you do not receive the email, check your spam or junk folder — sometimes password reset emails land there by mistake. If you still cannot find it after 10 minutes, try the reset again or call Dominion customer service at 1-866-DOMINION to verify your identity and reset your password by phone.
Pay without logging in if you do not have an account
You do not need an online account to pay your Dominion bill. Call 1-866-DOMINION (1-866-366-4646) and a representative will take your payment by phone using a debit card, credit card, or bank account. You can also mail a check or money order to the address printed on your bill — include your account number on the check so Dominion knows which account to credit.
Some customers also pay in person at authorized payment locations, though these vary by area. Call customer service to ask whether a payment center near you accepts Dominion payments. Online payment without an account is not available through the website, so you will need to either create an account, call, or mail a payment.
Understand your bill due date and late payment fees
Your due date appears on your bill and in your online account. Dominion typically gives you about 20 days from the bill date to pay. If you pay after the due date, a late fee applies — the amount varies but is shown on your bill. Paying by the due date avoids this fee entirely.
If you are struggling to pay your full bill, contact Dominion before the due date to discuss payment plans or hardship programs. South Carolina has programs that may help low-income households with energy costs. Dominion customer service can tell you whether you may be may be able to access and how to learn more.
Frequently Asked Questions
Can I change my password after I log in?
Yes. Log in, go to "Account Settings" or "My Profile," and look for "Change Password" or "Security Settings." Enter your current password, then create a new one. Make sure your new password is at least 8 characters and includes a mix of letters, numbers, and symbols for security.
What if my payment does not show up in my account?
Online payments usually post within one business day. If more than two business days have passed and you do not see the payment, log in and check your payment history to confirm it went through. If it did not, call 1-866-DOMINION with your confirmation number and they can trace it.
Can I pay someone else's Dominion bill if I have their account number?
Yes, you can make a one-time payment without logging in by calling 1-866-DOMINION or paying by mail. You will need the account number and the amount due. If you want to set up ongoing payments for someone else's account, contact Dominion to discuss authorized user options.
Is there a fee to pay online?
Paying by debit card or bank account has no fee. Paying by credit card may include a processing fee, which Dominion shows you before you confirm the payment. Paying by phone, mail, or in person also has no fee.
What happens if I pay more than I owe?
The extra amount becomes a credit on your account and rolls forward to your next bill. You can also request a refund of the overpayment by contacting Dominion customer service, though processing a refund may take a few weeks.