What Kimble Bill Pay is and how to use it
Kimble Bill Pay is the online payment system for Kimble trash and garbage service. It lets you pay your bill through your web browser or mobile device instead of writing a check or calling. You can set up a one-time payment, schedule recurring payments for the same day each month, or pay an overdue balance immediately.
The system is run by Kimble directly — you are not paying through a third-party processor. This means your payment goes straight to your account with no middleman fees added on top of what Kimble charges.
You will need your Kimble account number to log in. This number appears on your bill statement, usually near the top or in the account section. If you cannot find it, you can call Kimble's customer service line and they will provide it.
Key Takeaways
- Kimble Bill Pay is the official online payment portal where you can pay your trash bill using a bank account or debit card.
- You will need your account number from your bill statement to set up or log into your account.
- Payments typically post within one to two business days, so plan ahead if your due date is soon.
- If you prefer not to use the website, you can mail a check to the address on your bill or call Kimble to pay by phone.
- Setting up automatic monthly payments through Bill Pay can help you avoid late fees and missed due dates.
How to create a Kimble Bill Pay account
Go to the Kimble Bill Pay website and select "Create Account" or "New User." You will be asked to enter your account number, the service address on your bill, and your email address. Kimble will send a verification email to confirm your address — click the link in that email to activate your account.
After verification, you will create a username and password. Use a password you do not share with other websites, especially if you store payment information. Once your account is active, you can log in anytime to view your balance, payment history, and upcoming due dates.
If you already have a Kimble online account for other services, you may be able to use the same login for Bill Pay. Check whether your existing username and password work before creating a new account.
Payment methods and how long they take to process
Kimble Bill Pay accepts payments from a checking or savings account (electronic bank transfer) and debit cards. Credit cards are usually not accepted through Bill Pay, though some Kimble locations may allow them by phone — call to confirm.
Bank transfers typically post within one to two business days. Debit card payments may post the same day or within one business day, depending on your bank and the time of day you submit. If your due date is within two days, use a debit card or call Kimble to pay immediately by phone to avoid a late fee.
Bill Pay does not charge an extra fee for using the system. You pay only what Kimble's standard bill amount is. If you pay by mail or phone, there is also no additional charge.
Setting up automatic monthly payments
Once you are logged in, look for an option called "Autopay," "Automatic Payment," or "Recurring Payment." Select this option and choose the day of the month you want the payment to come out — many people choose the day after they get paid or the day before their due date.
You will need to confirm your bank account or debit card information and authorize Kimble to charge you each month. The system will send you a confirmation email with the payment schedule. Keep this email for your records.
Automatic payments will continue until you cancel them. You can cancel anytime by logging into Bill Pay and turning off the recurring payment, or by calling Kimble customer service. If you need to pause payments for a month, log in and adjust the schedule rather than canceling and restarting.
What to do if you cannot log in or forget your password
On the Kimble Bill Pay login page, select "Forgot Password" or "Forgot Username." Enter your account number and email address. Kimble will send a reset link to your email — click it to create a new password. Check your spam folder if you do not see the email within a few minutes.
If you do not remember your account number, call Kimble customer service with your name and service address. They will look up your account and either give you the number or help you reset your login directly over the phone.
If you are having trouble with the website itself — pages not loading, error messages, or payment not going through — try clearing your browser's cache and cookies, then log in again. If the problem continues, call Kimble. Technical issues are usually resolved within a few hours.
Paying by mail or phone if you do not want to use the website
Your bill statement includes a mailing address where you can send a check or money order. Write your account number on the check so Kimble knows which account to credit. Mail your payment at least five to seven business days before the due date to account for postal delays.
You can also call Kimble's customer service number (listed on your bill) to pay by debit card or bank account over the phone. Have your account number and payment method ready. A representative will process the payment immediately and give you a confirmation number.
Paying by phone is useful if your due date is very soon or if you are not comfortable entering payment information online. There is no fee for paying by phone.
Understanding your bill and due dates
Your Kimble bill shows the service period (the dates covered), the amount due, and the due date. The due date is usually 15 to 30 days from the bill date. If you pay after the due date, Kimble may charge a late fee — the amount varies by location, so check your bill or call to confirm.
Some bills show a "past due" amount if you missed a previous payment. Pay the full amount shown (current bill plus past due) to bring your account current. If you are having trouble paying the full amount, call Kimble to ask about payment plans or hardship programs in your area.
Your bill may also list service charges, taxes, or fees for extra services like bulk item pickup. These are separate from the base trash service charge. Review the itemized section of your bill to understand what you are paying for.
Frequently Asked Questions
Can I pay my Kimble bill with a credit card through Bill Pay?
Most Kimble locations do not accept credit cards through the Bill Pay website. However, some areas may allow credit card payments by phone. Call Kimble customer service to ask whether credit cards are accepted in your service area. Bank transfers and debit cards are accepted everywhere.
What happens if I pay late?
Late fees are charged if you pay after the due date shown on your bill. The fee amount varies by location. If you are unable to pay by the due date, call Kimble as soon as possible to discuss options. Some areas offer payment plans or temporary extensions for customers facing hardship.
How do I know if my payment went through?
After you submit a payment through Bill Pay, you will see a confirmation number on the screen. Log back into your account within one to two business days to see the payment listed in your payment history. You can also call Kimble to confirm the payment was received.
Can I change or cancel an automatic payment I already scheduled?
Yes. Log into Bill Pay, find the scheduled payment, and select "Cancel" or "Modify." You can change the amount, the date, or cancel it entirely. If you need to cancel immediately and cannot access the website, call Kimble customer service and they will stop the payment for you.
What should I do if I am charged twice for the same bill?
Contact Kimble customer service right away with your confirmation numbers and payment dates. They will investigate and issue a credit to your account if a duplicate charge occurred. Keep your confirmation emails so you have proof of when and how much you paid.