Anytime Fitness offers three main ways to pay your membership bill: automatic bank draft, credit or debit card, and in-person at your club
The easiest method is setting up automatic payments through your bank account, which most members use because the charge happens on your billing date without you having to remember. You can also pay by credit or debit card either online through your member account or by calling your local club directly. If you prefer to handle payment in person, you can visit the front desk at any Anytime Fitness location and pay cash, card, or check — though this requires you to go in during staffed hours.
Your billing date depends on when you joined. Anytime Fitness charges on the same day each month that you signed up, so if you joined on the 15th, you'll be billed on the 15th of every month. If that date falls on a weekend or holiday, the charge typically processes on the next business day.
Key Takeaways
- Automatic bank draft is the default payment method and requires you to provide your routing and account number once during sign-up.
- You can change your payment method or billing date by logging into your member account online or by contacting your local club.
- If a payment fails, Anytime Fitness usually retries the charge within a few days, but you should contact your club immediately to avoid service interruption.
- Your membership will be frozen if payment fails and is not resolved within a set period, though the exact timeline varies by location.
How to set up or change your payment method online
Log into your Anytime Fitness member account on the company's website or mobile app using your email and password. Once logged in, look for a section labeled "Billing," "Payment Method," or "Account Settings" — the exact name varies slightly depending on which platform you're using. Click on that section and you'll see your current payment method displayed.
To add a new payment method, select "Add Payment Method" or "Update Payment Information." You can enter a different credit card, debit card, or bank account details. If you want to remove an old payment method, you must have at least one active method on file first — Anytime Fitness requires a valid payment method at all times to keep your membership active. After making changes, save or confirm the update, and you should receive an email confirmation within a few minutes.
Paying by phone or at your club location
Call your local Anytime Fitness club during business hours and ask to speak with someone in billing or membership services. Have your membership number ready, which you can find on your membership card or in your online account. Tell them you want to make a payment and provide your card or bank information over the phone. The staff member will process the payment immediately and email you a receipt.
If you prefer to pay in person, visit the front desk during staffed hours — most clubs are staffed during morning and evening peak times, though hours vary by location. You can pay with cash, check, or card. Ask for a receipt and keep it for your records. Some clubs may require you to call ahead if you're paying by check, so it's worth confirming their process before you go in.
What happens if your payment fails
If your bank declines the charge or your card is expired, Anytime Fitness will attempt to process the payment again within a few days. You should receive an email or text notification alerting you to the failed payment. Check your email spam folder if you don't see it in your inbox, because payment failure notices sometimes end up there.
Contact your club or log into your account to update your payment method as soon as you see the notice. If you don't resolve the failed payment within the timeframe your club specifies — this is usually between 5 and 10 days, but varies by location — your membership will be frozen. A frozen membership means your key fob or app access will stop working, and you won't be able to use the gym. You'll need to pay the overdue amount plus any late fees before your access is restored.
Updating your billing date or payment frequency
Your billing date is locked to the day you joined, but you can request a change by contacting your local club. Call during business hours and explain that you want to move your billing date to a different day of the month. The staff will process this change in their system, and it usually takes effect within one or two billing cycles. Some clubs may charge a small administrative fee for changing your billing date, though this varies.
If you have a month-to-month membership, you're billed monthly on your billing date. If you have a contract membership — typically 12 or 24 months — you're still billed monthly, but you cannot cancel without paying an early termination fee. Your contract terms are listed in your membership agreement, which you received when you signed up. You can request a copy from your club if you need to review the exact terms.
Avoiding common payment problems
The most common issue is forgetting to update your card information when your credit card expires. Set a phone reminder for the month before your card expires so you have time to log in and update your payment method. This prevents a failed charge on your next billing date.
Another frequent problem is not noticing that your billing date has changed if you've moved or switched banks. If you change banks, update your account information in your Anytime Fitness member portal right away rather than waiting for a failed payment to alert you. If you move to a different state or country, contact your club to confirm that your payment method will still work — some banks block charges from out-of-state merchants, and international transactions may be declined.
Keep your contact information current in your member account so you receive payment failure notifications. If your phone number or email changes, log in and update it immediately. This ensures you'll see alerts if something goes wrong with your payment before your membership gets frozen.
Frequently Asked Questions
Can I pay my Anytime Fitness bill with a different payment method each month?
No. Anytime Fitness requires one active payment method on file at all times. You can change which method is active, but you cannot pay with a different method each month without updating your account first. Log in and change your payment method before your billing date if you want to use a different card or bank account.
What should I do if I see a charge I don't recognize on my statement?
Contact your local Anytime Fitness club immediately with the charge date and amount. They can look up the transaction in their system and confirm whether it was a legitimate membership charge, a duplicate charge, or a late fee. If it was an error, ask them to process a refund. Keep your membership card or account number handy when you call.
Will my membership be canceled if I miss one payment?
No. Your membership will be frozen, not canceled, which means you lose access until you pay the overdue amount. Once you pay, your access is restored immediately. However, if you don't pay for an extended period — usually 30 to 60 days depending on your club — the membership may be canceled and sent to collections.
Can I pause my membership instead of paying for a month I won't use the gym?
Some Anytime Fitness locations offer membership freezes or holds, typically for 1 to 3 months, though this varies by club and contract type. Contact your local club to ask about their freeze policy. If you have a contract membership, a freeze may not be available, and you may have to pay the early termination fee to cancel instead.
How do I know if my payment went through?
Log into your member account and check your billing history, which shows all charges and payment dates. You should also receive an email receipt after each successful charge. If you paid by phone or in person, ask for a receipt at the time of payment. Keep these records in case you need to dispute a charge later.