Where to pay your Mississippi Power bill
Mississippi Power gives you several ways to pay your bill each month. You can pay online through their website, by phone, by mail, or in person at a payment location. The method you choose depends on how quickly you need the payment processed and whether you want to set up automatic payments.
The fastest way is online at mississippipower.com. You log in to your account, enter your payment amount, and choose your payment date. Payments made before 5 p.m. Central Time on a business day typically post the same day. If you pay after 5 p.m. or on a weekend, the payment posts the next business day.
If you do not have internet access or prefer not to pay online, you can call Mississippi Power's payment line at 1-800-488-8035. A representative can take your payment over the phone using a debit card, credit card, or bank account. Phone payments also process the same business day if made before 5 p.m. Central Time.
Key Takeaways
- Online payments at mississippipower.com post the same business day if submitted before 5 p.m. Central Time.
- You can set up automatic payments from your bank account to avoid late fees and missed due dates.
- Mailed checks should be sent at least 10 days before your due date to ensure they arrive on time.
- Mississippi Power has payment locations in person if you prefer to pay with cash or a check in person.
- Late fees apply if your payment is not received by the due date shown on your bill.
Setting up automatic payments to avoid missed due dates
Automatic payments remove the risk of forgetting to pay your bill. Mississippi Power calls this AutoPay, and it withdraws money directly from your bank account on your due date each month. You choose the amount and the account to withdraw from when you set it up.
To enroll in AutoPay, log into your account at mississippipower.com, go to the payment section, and select the AutoPay option. You will need your bank routing number and account number. Once set up, the payment happens automatically every month on your due date — you do not have to do anything.
If you want to change the amount, pause the payment for a month, or cancel AutoPay, you can do that anytime through your online account. You can also call 1-800-488-8035 to make changes by phone. Many customers use AutoPay to pay the minimum amount due, then make an extra payment online if they want to pay more in a given month.
Paying by mail: timing and address
If you pay by mail, send your check or money order to the address printed on your bill. Mail your payment at least 10 days before your due date to give it time to arrive and be processed. Payments received after your due date will be marked late, even if you mailed the check on time.
Include your account number on the check or money order. Write it in the memo line so the payment is credited to the correct account. Do not send cash through the mail.
The address for mailed payments is usually on the back of your bill or in the payment section of your online account. If you cannot find it, call 1-800-488-8035 and ask for the mailing address for your service area.
In-person payment locations and hours
Mississippi Power has payment locations in several cities where you can pay in person with cash, check, or card. These locations are typically open during business hours, Monday through Friday. Some locations may have limited Saturday hours.
To find a payment location near you, visit mississippipower.com and use their payment location finder, or call 1-800-488-8035. When you go in person, bring your bill or account number so the payment is applied to the right account. Payments made in person before the close of business on your due date are considered on time.
Understanding late fees and what happens if you miss a due date
If your payment is not received by the due date on your bill, Mississippi Power charges a late fee. The amount of the late fee varies and is shown on your bill. Late fees are added to your next bill.
If you miss a payment, you will also see a notice on your next bill. If you continue to miss payments, Mississippi Power may disconnect your service. The company typically sends a disconnection notice before they shut off power, giving you time to pay or contact them about a payment plan.
If you are having trouble paying your bill, contact Mississippi Power before your due date. They may offer a payment plan that lets you spread the amount over several months, or they may direct you to assistance programs in your area.
Payment methods and what information you need
| Payment Method | Information Needed | Processing Time |
|---|---|---|
| Online at mississippipower.com | Account number, debit or credit card, or bank account | Same business day if before 5 p.m. CT |
| Phone: 1-800-488-8035 | Account number, debit or credit card, or bank account | Same business day if before 5 p.m. CT |
| Check or money order with account number | 10+ days before due date | |
| In person | Cash, check, or card; account number or bill | Same day if before business hours close |
| AutoPay (automatic) | Bank routing and account number | Automatic on due date each month |
Frequently Asked Questions
Can I pay my Mississippi Power bill with a credit card online?
Yes, you can use a credit card to pay online at mississippipower.com or by phone at 1-800-488-8035. Some credit card companies may charge a cash advance fee for utility payments, so check with your card issuer first. Using a debit card or bank account usually avoids this fee.
What if I pay online but my payment does not show up on my account?
Online payments typically post within one business day. If more than one business day has passed and you do not see the payment, log into your account and check the payment history to confirm it was processed. If it shows as pending, wait one more business day. If it does not appear at all, call 1-800-488-8035 with your confirmation number from the payment.
Can I change my due date?
Mississippi Power does not allow you to change your due date, but you can choose when to make your payment each month. If you want payments to happen on a different day, you can use AutoPay and set it to withdraw on a day that works better for your budget, as long as it is before or on your due date.
What happens if I pay more than I owe?
If you pay more than your current bill amount, the extra money becomes a credit on your account. Mississippi Power applies this credit to your next bill. If you move or close your account, you can request a refund of any remaining credit balance.
Is there a fee to pay my bill online?
Mississippi Power does not charge a fee to pay online through their website or by phone. If you use a third-party payment service or a credit card company's bill pay feature, that service may charge a fee — check with them before you pay.