Mississippi Electric & Gas bill payment options and where to send payments

Mississippi Electric & Gas (MLEC) accepts bill payments through their online account portal, by phone, by mail, and in person at payment centers. The fastest and most convenient method is paying online through your MLEC account, which processes immediately and requires no fees. If you prefer not to use the internet, you can call their customer service line, mail a check, or visit a local payment location — each method takes longer but works just as well.

Your bill shows a due date, usually 20 to 25 days after the bill date. Payments received by that date avoid a late fee. MLEC reports late payments to credit bureaus if your account falls 30 days past due, so knowing your due date and payment method matters for your credit and your wallet.

Key Takeaways

  • Pay online through your MLEC account for immediate processing with no fee — this is the fastest option if you have internet access.
  • Mail payments should be sent to the address on your bill at least one week before the due date to arrive on time.
  • Phone payments and in-person payments at authorized locations work the same day but may carry a small fee depending on the payment method.
  • Late payments trigger a fee and are reported to credit bureaus after 30 days, so set a reminder for your due date if you pay by mail.

Paying online through your MLEC account

Log into your MLEC account at the company's website using your account number and password. If you do not have an online account yet, you can create one by entering your account number and the amount of your last bill — MLEC will verify your identity and send you a temporary password by email. Once logged in, select "Pay My Bill" or a similar option, enter the amount you want to pay, and choose your payment date.

Online payments process immediately if you pay before 5 p.m. on a business day. Payments made after 5 p.m. or on weekends and holidays post the next business day. You will receive a confirmation number on screen and by email — save this for your records. There is no fee for paying online with a bank account or debit card through MLEC's website.

Mailing a check or money order

Write your account number on the check or money order and mail it to the address printed on your bill. Do not send cash through the mail. Include the payment stub from your bill if possible — it helps MLEC match your payment to your account faster.

Mail typically takes 5 to 10 business days to reach MLEC, depending on where you live in Mississippi and where the payment center is located. To be safe, mail your payment at least one week before the due date. MLEC considers a payment received on the date it arrives at their office, not the date you mailed it, so late arrival means a late fee even if you mailed it on time. Keep a copy of the check or a photo of the money order for your records.

Paying by phone

Call MLEC's customer service number, which appears on your bill. A representative will ask for your account number and the amount you want to pay. You can pay with a debit card, credit card, or bank account information. Phone payments process the same day if you call before the cutoff time, usually 5 p.m. on business days.

Some payment methods over the phone carry a convenience fee — typically $2 to $5 depending on whether you use a card or bank account. Ask the representative about the fee before you confirm the payment. You will receive a confirmation number; write it down or ask for it to be emailed to you.

Paying in person at authorized locations

MLEC has payment centers and authorized payment locations throughout Mississippi where you can pay in person with cash, check, debit card, or credit card. Your bill lists nearby payment locations, or you can call customer service to find one close to you. Payments made in person before the business day cutoff (usually 5 p.m.) post the same day.

Some in-person locations charge a small fee for credit card payments but not for cash or check. Ask before you pay. Bring your account number or bill statement so the staff can process your payment quickly. You will receive a receipt on the spot.

Setting up automatic payments

If you want to stop thinking about your bill each month, MLEC lets you set up automatic payments from your bank account through your online account. Log in, find the "Autopay" or "Automatic Payment" section, and enter your bank account number and routing number. You can choose to pay the full bill amount or a set dollar amount each month on a date you select.

Automatic payments from a bank account have no fee and process on the date you choose. You can change or cancel autopay anytime through your account. MLEC will send you a reminder email before each automatic payment goes through, so you can catch any errors before the money leaves your account.

What to do if your payment is late

If your payment does not arrive by the due date, MLEC adds a late fee to your next bill — the amount varies but is usually a percentage of your bill or a flat fee. Your account will show the late fee clearly. If you are more than 30 days late, MLEC may report the late payment to credit bureaus, which can lower your credit score and affect your ability to borrow money in the future.

If you know your payment will be late, call MLEC customer service right away. Some situations — hardship, a payment in transit, a billing error — may result in the late fee being waived or the reporting being delayed. The sooner you contact them, the more options you may have. Do not ignore the bill; contact them before the account falls 30 days behind.

Frequently Asked Questions

Can I pay my MLEC bill with a credit card online without a fee?

MLEC's website does not charge a fee for debit card or bank account payments, but credit card payments may carry a fee. Check the payment screen before you confirm. If you want to avoid fees, use your debit card or bank account instead.

What happens if I pay after the due date?

MLEC adds a late fee to your next bill. If the account stays unpaid for 30 days past the due date, the late payment is reported to credit bureaus. You may also face service disconnection if the account remains unpaid for 45 to 60 days, depending on MLEC's policy.

How do I know if my online payment went through?

You will see a confirmation number on screen immediately after you submit the payment, and MLEC will email you a receipt. Log back into your account within a few hours to see the payment reflected in your account balance. If it does not appear by the next business day, call customer service.

Can I pay someone else's MLEC bill?

Yes, you can pay another person's bill if you have their account number. Pay online, by phone, or by mail using their account number. The payment will post to their account. You do not need their permission, but it is a good idea to let them know so they do not think the bill went unpaid.

What if I cannot afford my full bill this month?

Call MLEC customer service to discuss your situation. Some utilities offer payment plans that let you spread the cost over several months, or hardship programs that may reduce your bill. The sooner you call, the more options may be available before your account falls behind.