LCEC's online payment system lets you pay from your computer or phone without calling or visiting an office
Lee County Electric Cooperative (LCEC) offers an online payment portal where you can pay your bill 24 hours a day. You log in with your account number and set up a payment method — usually a bank account or debit card — then submit your payment immediately or schedule it for a future date. The system confirms your payment right away and sends you a receipt by email.
You do not need to create a separate username and password if you do not want to. LCEC also lets you make a one-time payment without logging in, though you will need your account number and the amount of your bill.
Payments typically post to your account within one business day if you pay from a bank account, and within two to three business days if you use a debit card. If you schedule a payment for a specific date, LCEC processes it on that date, so plan ahead if your due date falls on a weekend or holiday.
Key Takeaways
- You can pay online at any time through LCEC's website portal without creating a login if you prefer a one-time payment.
- Bank account payments usually post within one business day; debit card payments take two to three business days.
- You can schedule a payment for a future date, but LCEC processes it on the date you choose, so account for weekends and holidays.
- The online system sends you an email receipt immediately after you submit payment, so keep that for your records.
- If you set up automatic recurring payments, you can have LCEC withdraw the same amount on the same day each month.
Steps to pay your LCEC bill online right now
Go to the LCEC website and look for the "Pay My Bill" or "Online Payments" link, usually on the homepage or in the account section. Click it and you will see two options: log in to your account, or pay without logging in.
If you choose to pay without logging in, enter your account number (found on your bill), the amount you want to pay, and your payment method. Review the details, then submit. LCEC will show you a confirmation number on screen and email you a receipt.
If you log in first, you can see your current balance, past bills, and payment history all in one place. This is useful if you are not sure how much you owe or want to check when your last payment posted. After you log in, select the amount to pay, choose your payment method, and decide whether to pay now or schedule it for later.
Payment methods LCEC accepts online
LCEC accepts payments from a checking or savings account (sometimes called ACH or bank transfer), and from debit cards. Some accounts may also accept credit cards, though credit card payments sometimes carry a small fee — check the payment screen before you submit to see if a fee applies to your choice.
Bank account payments are usually free and post fastest. If you use a debit card, the payment still posts within a few business days, but LCEC may charge a processing fee depending on your account type. The payment screen always shows you the fee, if any, before you confirm.
Do not send payment by mail if you have already submitted an online payment. Wait for the first payment to post before sending another, or you risk paying twice.
Setting up automatic payments so you never miss a due date
If you log into your LCEC account online, you can set up automatic recurring payments. Choose the amount (usually your average monthly bill or a fixed amount you decide), the day of the month you want it to withdraw, and your payment method. LCEC will then deduct that amount on the same day each month.
Automatic payments are useful if your bill is roughly the same every month and you want to remove the step of paying manually. However, if your bill varies significantly by season — for example, higher in summer when you run air conditioning — you may want to adjust the amount each quarter or pay manually instead.
You can change or cancel automatic payments anytime through your online account. Log in, find the automatic payment settings, and update or remove it. The change takes effect on your next scheduled payment date.
What to do if your online payment does not go through
If your payment is rejected, LCEC usually tells you why on the payment screen — often because the account number is wrong, the payment method has expired, or there are not enough funds. Check your account number on your bill (it is usually at the top), make sure your bank account or card has sufficient funds, and try again.
If you see an error message you do not understand, write down the exact message and contact LCEC directly. You can call their customer service line during business hours, or use the contact form on their website. Have your account number and the payment amount ready when you call.
If you submitted a payment and it shows as pending for more than three business days, contact LCEC to confirm it went through. Do not submit the payment again until you have spoken to them, because duplicate payments can take weeks to reverse.
Keeping your online account secure
If you create a login for your LCEC account, use a password that is unique — one you do not use for other websites or accounts. This protects you if another website is hacked; the hacker will not be able to access your utility account.
Do not share your account number, password, or payment method with anyone. LCEC staff will never ask you for your password by email or phone. If someone contacts you claiming to be from LCEC and asks for this information, hang up or delete the email and call LCEC directly using the number on your bill.
After you pay online, log out of your account, especially if you are using a shared computer. This prevents the next person who uses that computer from seeing your account details or payment history.
Alternatives if you cannot pay online
If you do not have internet access or prefer not to pay online, LCEC accepts payments by phone, by mail, and in person at their office. Payments by phone may have a small fee. Payments by mail take longer to post — usually 5 to 7 business days — so mail your payment well before your due date if you choose this route.
You can also set up automatic payments by phone if you call LCEC customer service. They will take your bank account or card information over the phone and set up the recurring payment for you.
Frequently Asked Questions
Can I pay my LCEC bill with a credit card online?
Some LCEC accounts accept credit card payments online, but not all. The payment screen will show you whether credit cards are an option for your account. If they are, you may see a processing fee added to your payment. Bank account payments are usually free and faster.
What time of day does LCEC process online payments?
LCEC processes online payments throughout the day and night. If you submit a payment after hours, it enters the queue and processes the next business day. Payments submitted on weekends or holidays process on the next business day.
Can I schedule a payment for the exact due date on my bill?
Yes, you can schedule a payment for any date you choose, including your due date. However, if your due date falls on a weekend or holiday, LCEC processes the payment on that date, not the next business day. Plan ahead if you want the payment to post before the due date.
What happens if I pay online but my bill is not marked as paid?
Wait one to three business days for the payment to post, depending on your payment method. If it has been longer than three business days and your bill still shows as unpaid, contact LCEC with your confirmation number. They can look up the payment and update your account if there was a delay.
Can I get a receipt for my online payment?
Yes. LCEC sends an email receipt immediately after you submit payment. You can also log into your account anytime to see your payment history and past receipts. Save the email receipt or print it for your records.