Log in to your LCEC account at myaccount.lcec.org
To pay your bill online, go to myaccount.lcec.org and enter your account number and password. Your account number appears on your paper bill in the upper right corner. If you do not have a password yet, select "Forgot Password" on the login page and follow the prompts to create one using your email address.
Once you are logged in, your dashboard shows your current balance, due date, and payment history. You can see your bill amount immediately without waiting for paper mail to arrive. The site works on desktop, tablet, and mobile browsers.
Key Takeaways
- Your LCEC account number is printed on your paper bill and is required to log in for the first time.
- You can pay your bill immediately after logging in using a bank account or debit card, with no fee for bank transfers.
- Setting up autopay through your bank account prevents missed payments and takes less than two minutes to activate.
- If you forget your password, use the "Forgot Password" link on the login page rather than calling to reset it.
- Payment by bank transfer usually posts within one business day; debit card payments post the same day.
Pay your bill after logging in
After you log in, select "Pay My Bill" or "Make a Payment" from the menu. Enter the amount you want to pay — you can pay the full balance or a partial amount. Choose your payment method: bank account (no fee) or debit card (a small processing fee applies).
If you pay by bank account, you will need your routing number and account number. These appear on the bottom left of any check. If you pay by debit card, enter the card number, expiration date, and CVV. Review the payment details before confirming. You will receive a confirmation number on screen and by email.
Set up autopay to avoid late payments
Autopay withdraws your bill amount automatically on your due date each month. Log in, go to "Billing" or "Payment Settings," and select "Autopay." Choose whether to pay the full bill or a fixed amount. Link your bank account (no fee) or debit card (fee applies). You can change or cancel autopay anytime from the same menu.
Autopay is the fastest way to prevent missed payments, especially if your due date falls on a weekend or holiday. You will still receive a bill showing what was charged, so you can spot errors or unusual usage.
What to do if you cannot log in
If you have never logged in before, make sure you are using your account number, not your name. Your account number is a six- or seven-digit number on your bill. If you enter it correctly and still cannot log in, select "Forgot Password" and reset it using your email address.
If you have reset your password and still cannot access your account, or if you do not have an email address on file, call LCEC customer service at the number on your bill. They can verify your identity and help you regain access. Have your bill and a photo ID ready when you call.
Payment timing and confirmation
Payments made before 5 p.m. Eastern Time on a business day usually post the same day if you use a debit card, or within one business day if you use a bank account. Payments made after 5 p.m. or on weekends post the next business day. LCEC counts a payment as received on the day it posts to your account, not the day you submit it.
Always keep your confirmation number from the payment screen. If you do not see the payment reflected in your account within two business days, contact LCEC with your confirmation number so they can trace it. Do not assume a payment failed just because it does not appear immediately.
Other ways to pay if you cannot use the website
You can mail a check to the address on your bill. Write your account number on the check and allow 7 to 10 business days for it to arrive and post. You can also pay by phone by calling the number on your bill and speaking to a representative, though a fee may apply for phone payments.
Some LCEC customers can pay in person at authorized payment locations in your area. Check your bill or call customer service to find a location near you. In-person payments usually post the same day.
Frequently Asked Questions
Is there a fee to pay my LCEC bill online?
No fee applies if you pay from a bank account. A small processing fee applies if you use a debit card. The fee amount varies and will be shown before you confirm the payment. Autopay by bank account also has no fee.
Can I see my bill before the paper copy arrives?
Yes. Log in to myaccount.lcec.org and your current bill appears on your dashboard. You can view and pay it immediately without waiting for mail delivery. You can also turn off paper bills and view everything online if you prefer.
What if I pay late by accident?
Contact LCEC as soon as you realize the payment is late. Explain the situation and ask about your options. Late fees and service disconnection depend on how far past due your account is. Paying immediately and setting up autopay for future months can prevent this from happening again.
Can I change my due date?
Some LCEC customers can request a different due date by logging in or calling customer service. The availability of this option depends on your account type and location. Call the number on your bill to ask whether you can move your due date.
How do I turn off autopay?
Log in to myaccount.lcec.org, go to "Payment Settings" or "Billing," find "Autopay," and select "Cancel" or "Turn Off." You can do this anytime. Your next bill will be due on the regular schedule and will not be paid automatically unless you set it up again.