You can pay a ComEd bill as a guest using your account number and phone number, without logging in or creating a username.
ComEd's guest payment option lets you make a one-time payment directly through their website without setting up an online account. You'll need your 11-digit account number (found on your bill) and the phone number associated with your account. The payment goes through immediately, and you'll receive a confirmation number on screen.
This method works if you want to avoid creating a permanent login, prefer not to store payment information online, or are paying someone else's bill. The process takes about five minutes and accepts debit cards, credit cards, and bank transfers.
Key Takeaways
- Guest payments require your 11-digit ComEd account number and the phone number on file with ComEd, but no username or password.
- You can pay with a debit card, credit card, or direct bank transfer through the guest payment portal.
- Payment confirmation appears on screen immediately, and funds typically post to your account within one business day.
- Guest payments are one-time only — you'll need to enter your information again if you pay a future bill this way.
- If you pay the same bill regularly, creating an account takes the same time and lets you save your payment method for faster future payments.
Where to find the guest payment option on ComEd's website
Go to ComEd.com and look for the "Pay My Bill" button, usually in the top navigation or homepage. Click it, and you'll see two options: "Log In" and "Pay as Guest." Select "Pay as Guest."
You do not need to search for a special guest portal or a separate page. The guest option appears on the main payment screen alongside the login option. If you cannot find it, look for a link that says "Don't have an account?" or "Pay without logging in."
Information you need before you start
Gather these details before opening the payment page: your 11-digit ComEd account number, the phone number registered with ComEd, and your payment method (debit card, credit card, or bank account information).
Your account number appears in the top right corner of your ComEd bill, usually formatted as a series of numbers. The phone number must match exactly what ComEd has on file — if you've changed your phone number since opening the account, update it with ComEd first, or the guest payment will not work. You can update your phone number by calling ComEd at 1-800-334-7661 before you attempt to pay online.
Step-by-step process for paying as a guest
After you select "Pay as Guest," enter your 11-digit account number in the first field. ComEd will pull up your account and show your current balance.
Next, enter the phone number associated with your account. ComEd uses this to verify you have the right to pay the bill. Once verified, you'll see the amount due and a field to enter your payment amount — you can pay the full balance or a partial amount.
Choose your payment method: debit card, credit card, or bank account. If you use a card, enter the card number, expiration date, and CVV. If you use a bank account, provide your routing number and account number. Review the information, then click "Submit Payment."
You'll receive a confirmation number on screen immediately. Write it down or take a screenshot. ComEd will send a confirmation email to the address on file with your account, though this may take a few minutes.
When the payment posts and what to expect
Payments made before 5 p.m. Central Time on a business day typically post to your ComEd account by the next business day. Payments made after 5 p.m. or on weekends post the following business day. You can check your account status by calling ComEd or, if you create an account later, by logging in online.
Your confirmation number is your proof of payment. Keep it until you see the payment reflected on your next bill. If you don't see the payment within two business days, contact ComEd at 1-800-334-7661 with your confirmation number.
Paying someone else's ComEd bill as a guest
You can pay another person's bill using the guest option if you have their account number and the phone number on their account. You do not need their permission to pay, but ComEd will not discuss the account details with you — the payment goes through based on the account number and phone number alone.
If you pay someone else's bill regularly, ask them to add you as an authorized user on their account. This requires them to contact ComEd or log into their online account and add your name. Once authorized, you can create your own login and manage payments without needing their phone number each time.
Differences between guest payment and creating an account
| Feature | Guest Payment | Online Account |
|---|---|---|
| Information needed each time | Account number and phone number | Username and password |
| Save payment method | No | Yes |
| View past bills | No | Yes |
| Set up autopay | No | Yes |
| Time to pay | 5 minutes | 5 minutes (after account setup) |
Guest payment is faster if you pay only once or twice a year. If you pay monthly, creating an account takes the same amount of time upfront but saves you from entering your account number and phone number every month. An account also lets you set up autopay, so the bill pays itself on a date you choose.
For most people, the choice comes down to frequency: pay once or twice yearly, use guest payment; pay every month, create an account. Both routes are secure and take roughly the same amount of time per transaction.
Frequently Asked Questions
What if the phone number on my account is wrong or outdated?
Call ComEd at 1-800-334-7661 and update your phone number before attempting a guest payment. ComEd verifies the phone number you enter against what they have on file, so a mismatch will block the payment. Once you update it, wait a few minutes before trying to pay online.
Can I pay a bill that's already past due as a guest?
Yes. Guest payment works for current bills, past-due bills, and partial payments. If your bill is significantly past due, ComEd may have placed a hold on the account — call 1-800-334-7661 to confirm the account is still open before you attempt to pay online.
Is there a fee for paying as a guest?
ComEd does not charge a fee for online guest payments made with a debit card or bank account. Credit card payments may incur a processing fee of 2.5% to 3%, depending on the card type. The fee will be shown before you submit the payment.
Will my payment confirmation email go to my email address?
The confirmation email goes to the email address ComEd has on file for the account, not to an email you provide during guest payment. If you need the confirmation sent elsewhere, create an online account and update your email address in your account settings.
Can I set up autopay using the guest payment option?
No. Autopay is only available through a ComEd online account. If you want your bill to pay automatically each month, create an account at ComEd.com and set up autopay in your account settings.