The fastest way to pay BGE is online through their website or mobile app, which processes same-day if you pay before 5 p.m. ET on a business day

Baltimore Gas and Electric (BGE) offers several payment methods, each with different processing times and convenience levels. Online payment through their website or the BGE mobile app is the quickest option for most people — your payment posts the same day if submitted before the 5 p.m. cutoff on weekdays. Phone payment and automatic bank drafts are also fast. Mail and in-person payments take longer but work if you prefer not to use digital methods.

You will need your BGE account number to pay, which appears on your bill. If you do not have your bill handy, you can look up your account number on the BGE website by logging into your account or by calling their customer service line.

Key Takeaways

  • Online payment through BGE's website or mobile app is the fastest method and posts the same day if submitted before 5 p.m. ET on a business day.
  • Phone payment through BGE's automated system or a representative processes within one business day and requires only your account number and payment method.
  • Automatic bank draft (AutoPay) eliminates the need to remember due dates and can reduce your bill by a small amount on some rate plans.
  • Mail and in-person payments take 7 to 10 business days to post, so send them well before your due date to avoid late fees.
  • Late fees apply if payment is not received by the due date shown on your bill, regardless of when you submit it.

Paying online through the BGE website or app

Go to bge.com and select "Pay My Bill" or "Make a Payment" from the homepage. You will be asked to log into your account or enter your account number and zip code if you do not have an online account yet. Once logged in, enter the amount you want to pay and choose your payment method — debit card, credit card, or bank account.

BGE charges a fee for credit card payments (the fee varies but is shown before you confirm). Debit card and bank account payments have no fee. After you submit, you will receive a confirmation number immediately. The payment posts the same day if submitted before 5 p.m. ET on a business day; payments after 5 p.m. or on weekends post the next business day.

The BGE mobile app works the same way and is available on iOS and Android. Download it from your phone's app store, log in with your BGE account, and select "Pay Bill" to make a one-time payment or set up AutoPay.

Paying by phone

Call BGE's automated payment line at 1-888-685-0123 to pay 24 hours a day, 7 days a week. You will need your account number and a debit card, credit card, or bank account number. The system will confirm your payment amount and give you a confirmation number. Payments made before 5 p.m. ET on a business day post the same day; after-hours payments post the next business day.

If you prefer to speak with a representative, call 1-888-685-0123 and select the option to speak with customer service. Wait times vary depending on call volume. A representative can process your payment the same way and may be able to answer questions about your bill or account at the same time.

Setting up automatic payments (AutoPay)

AutoPay withdraws your bill amount automatically from your bank account or debit card on or shortly after your due date each month. You set it up through your online account on bge.com or through the mobile app. Log in, go to "Billing & Payments," and select "AutoPay" or "Automatic Payments." Choose your payment method and confirm.

AutoPay eliminates the risk of forgetting a payment and incurring a late fee. Some BGE rate plans also offer a small discount (usually $0.50 to $1.00 per month) if you use AutoPay. You can change or cancel AutoPay anytime through your account, and you will still receive a bill showing what was charged.

Paying by mail

Write a check or money order payable to BGE and include your account number on the check. Mail it to the address shown on your bill — this address changes depending on which payment processing center handles your account, so always use the address on your current bill, not an old one.

Mail payments take 7 to 10 business days to reach BGE and post to your account. Send your payment at least 10 days before your due date to make sure it arrives on time. Late fees apply if payment is not received by the due date, even if you mailed it earlier. Keep a copy of your check or the confirmation number if you paid online, in case you need to dispute a late fee later.

Paying in person at a BGE office or authorized location

BGE has payment centers in the Baltimore area where you can pay in person with cash, check, or debit card. Find the nearest location on bge.com under "Pay My Bill" or call 1-888-685-0123 to ask for addresses and hours. In-person payments usually post within 1 to 2 business days.

Some grocery stores, pharmacies, and check-cashing services in Maryland also accept BGE payments. Ask at the customer service desk whether they process BGE bills. These third-party locations may charge a small fee on top of your bill amount.

What happens if you miss a due date

BGE charges a late fee if your payment is not received by the due date shown on your bill. The late fee amount depends on your bill total but is shown on your bill. If you miss a payment, your next bill will include the late fee plus any interest that has accrued.

If you are having trouble paying your bill, contact BGE before the due date to discuss your options. BGE offers payment plans and hardship programs for customers who cannot pay in full. Call 1-888-685-0123 to speak with a representative about what may be available to you based on your situation.

Frequently Asked Questions

Can I pay my BGE bill with a credit card without a fee?

No. BGE charges a fee for credit card payments, which is shown on the payment screen before you confirm. The fee is typically 2% to 3% of your bill amount. Debit cards and bank account payments have no fee.

What if I pay online but my payment does not show up the next day?

Payments submitted before 5 p.m. ET on a business day post the same day. If you paid after 5 p.m. or on a weekend, it will post the next business day. Check your account 24 hours after payment to confirm it posted. If more than 24 hours have passed and the payment is not there, call 1-888-685-0123 with your confirmation number.

Can I set up AutoPay and still receive a bill?

Yes. BGE will continue to send you a bill each month showing your charges and the amount that was withdrawn for AutoPay. You can also view your bill online anytime by logging into your account on bge.com.

Is there a discount for paying by a certain method?

Some BGE rate plans offer a small discount (usually $0.50 to $1.00 per month) if you use AutoPay. Check your bill or log into your account to see if your rate plan qualifies. Other payment methods do not earn a discount.

What should I do if I cannot pay my full bill by the due date?

Contact BGE before your due date to ask about payment plans or hardship programs. Call 1-888-685-0123 and speak with a representative about your situation. BGE may be able to spread your payment over several months or connect you with resources that could help.