Where to send your Miramar water payment
The City of Miramar's Public Utilities Department handles water billing for the city. You can pay your bill in three ways: online through the city's website, by mail to their lockbox address, or in person at the Public Utilities office.
The fastest and most convenient method is online payment through the city's billing portal. You'll need your account number (found on your bill) and a valid payment method — debit card, credit card, or bank account. Payments processed online typically post to your account within one business day.
If you prefer mailing a check or money order, send it to the lockbox address listed on your bill. Mail payments take longer to process — usually 7 to 10 business days — so plan ahead if your due date is approaching. Always include your account number on the check.
Key Takeaways
- Online payment through the city's website is the fastest option and posts within one business day.
- Mail payments to the lockbox address on your bill, but allow 7 to 10 business days for processing.
- In-person payments at the Public Utilities office are accepted during regular business hours.
- Your account number must be included with every payment, whether online, by mail, or in person.
- Late payments may result in a reconnection fee or service suspension after 30 days of non-payment.
Paying online through the city's billing portal
Visit the City of Miramar's official website and look for the "Pay My Bill" or "Utilities" section. You'll be directed to the online payment portal where you can enter your account number and view your current balance.
The portal accepts Visa, Mastercard, American Express, and Discover cards, as well as direct bank account payments (ACH transfers). A convenience fee may apply depending on your payment method — the portal will show the fee before you confirm the transaction. Credit and debit card payments typically incur a fee, while ACH transfers may be free or have a lower fee.
After you submit your payment, you'll receive a confirmation number. Keep this for your records. The payment will post to your account the next business day, so if you're paying close to your due date, submit it at least one day early.
Mailing a check or money order
Write your check or money order to the City of Miramar and include your account number on the front. The lockbox address is printed on your water bill — use that address, not the main city office address, because mail sent to the lockbox is processed faster.
Mail payments take 7 to 10 business days to clear, so send your payment at least two weeks before the due date if possible. If your payment arrives after the due date, you may be charged a late fee. Check your bill for the exact late fee amount and the grace period your account has.
Do not send cash through the mail. If you need to pay in cash, visit the Public Utilities office in person or call the office to ask about other cash payment options.
Paying in person at the Public Utilities office
The City of Miramar Public Utilities Department accepts in-person payments during regular business hours. You can pay by cash, check, debit card, or credit card. Bring your account number and your bill if possible, though staff can look up your account by address.
Call the Public Utilities office at the number on your bill to confirm current hours and the office location. Hours may vary seasonally or change without notice, so a quick call prevents a wasted trip.
Setting up automatic payments to avoid late fees
If you want your water bill paid on the same day each month without having to remember, set up automatic payments through the city's online portal. You can choose a specific date each month and authorize the city to withdraw the payment from your bank account or charge your card.
Automatic payments reduce the risk of late fees and service interruption. You can change or cancel the arrangement at any time through the portal or by calling the Public Utilities office. Review your bill each month to make sure the automatic payment went through and the amount is correct.
What happens if you miss a payment
If your bill is not paid by the due date, the city will charge a late fee. The amount varies but is listed on your bill. After 30 days of non-payment, the city may suspend your water service and charge a reconnection fee to turn it back on.
If you're having trouble paying your bill, contact the Public Utilities office before your service is shut off. Some cities offer payment plans or hardship programs for customers facing financial difficulty. Ask whether Miramar has such a program and what documentation you'll need to discuss your situation.
Understanding your Miramar water bill
Your bill shows your account number, service address, current balance, and due date. It also breaks down your charges: a base service fee (charged whether you use water or not), a usage charge based on the gallons you consumed that billing period, and any taxes or fees.
The bill lists the meter reading from the start and end of the billing period, so you can see exactly how much water was measured. If your usage seems unusually high, check for leaks in toilets, pipes, or outdoor faucets. A running toilet can waste thousands of gallons in a month.
Keep your bills for at least one year. They serve as proof of payment and help you spot billing errors or unusual usage patterns over time.
Frequently Asked Questions
Can I pay my Miramar water bill with a credit card online?
Yes, the city's online portal accepts Visa, Mastercard, American Express, and Discover. A convenience fee will be added to your payment — the exact amount appears before you confirm the transaction.
What is the mailing address for Miramar water bill payments?
The lockbox address is printed on your water bill. Use that address, not the main city office, because lockbox mail is processed faster. Include your account number on your check.
How long does it take for an online payment to show up on my account?
Online payments typically post within one business day. If you're paying close to your due date, submit at least one day early to avoid a late fee.
What happens if I don't pay my water bill?
A late fee is charged after the due date. If the bill remains unpaid for 30 days, the city may shut off your water service and charge a reconnection fee to restore it. Contact the Public Utilities office before that happens to discuss your options.
Can I set up automatic payments so I don't have to remember each month?
Yes, the online portal lets you authorize automatic withdrawals from your bank account or charge to your card on a date you choose each month. You can change or cancel anytime through the portal or by calling the office.