Aaron's online payment options and where to find them
You can pay your Aaron's bill online through the Aaron's website or mobile app without calling or visiting a store. The fastest route is to log into your account at aarons.com, enter your account number and PIN, and make a one-time payment or set up automatic payments. If you do not have an online account yet, you will need to create one using your account number, phone number, and the phone number or email associated with your account.
Aaron's also lets you pay through their mobile app, available on iOS and Android. The app works the same way as the website — log in, select your account, and choose to pay now or schedule a payment for a future date. Both routes process payments immediately during business hours, though payments made after hours or on weekends may not show in your account until the next business day.
If you cannot access the website or app, you can still pay by phone at 1-800-950-2265. A representative will take your payment information over the phone, though this method may take longer than online payment.
Key Takeaways
- You can pay online at aarons.com or through the Aaron's mobile app by logging in with your account number and PIN.
- One-time payments process immediately during business hours, and you can also set up automatic payments to come out on a date you choose each month.
- If you do not have an online account, you will need your account number and the phone number or email on file to create one.
- Payments made after hours or on weekends may not appear in your account until the next business day, even though they are processed.
Setting up an online account if you do not have one
To create an Aaron's online account, go to aarons.com and select "Sign In" or "Create Account." You will be asked for your account number, which appears on your rental agreement or monthly statement. You will also need the phone number or email address associated with your account — this is the contact information Aaron's has on file for you.
After you enter this information, Aaron's will send a verification code to your phone or email. Enter that code to confirm your identity and set up your login credentials — a username and password of your choice. Once your account is created, you can log in anytime to view your balance, payment history, and rental agreement details.
If you cannot find your account number or do not remember the phone number on file, call 1-800-950-2265 and a representative can help you locate this information before you set up your online account.
Making a one-time payment online
After you log in to your Aaron's account, select "Make a Payment" or "Pay Now." The website will show your current balance and the amount due. You can pay the full balance, the minimum amount due, or any amount in between. Enter the amount you want to pay and choose your payment method — debit card, credit card, or bank account.
If you pay by debit or credit card, Aaron's charges a fee that varies depending on the card type and whether you are a new or existing customer. If you pay from a bank account using ACH (Automated Clearing House), there is typically no fee, though the payment may take one to two business days to process instead of being immediate.
After you confirm your payment details, you will see a confirmation number on screen. Write this down or take a screenshot — you can use it to track your payment or contact Aaron's if there is a problem. The payment will appear in your account within one business day.
Setting up automatic payments
Automatic payments let you choose a date each month when Aaron's withdraws your payment automatically. To set this up, log into your account and look for "Autopay," "Automatic Payments," or "Recurring Payments." Select the amount you want to pay each month — usually your full monthly payment — and the date you want it to come out.
You can choose to pay your full balance each month, a fixed amount, or the minimum due. If you choose a fixed amount that is less than your balance, you will still owe the difference and may be charged a late fee if it is not paid by the due date. Most people set automatic payments for their full monthly rental amount to avoid falling behind.
You can change or cancel automatic payments anytime by logging back into your account. If you need to stop a payment that is scheduled for the next few days, call 1-800-950-2265 as soon as possible, because online changes may not process in time.
What happens if your payment fails or is declined
If your debit card, credit card, or bank account is declined, Aaron's will usually try the payment again within a few days. You will receive a notification by email or text message (if you have those set up on your account) letting you know the payment failed. Log back into your account to see the reason — usually an expired card, insufficient funds, or a problem with the bank.
If a payment fails, you are still responsible for paying by your due date to avoid late fees or other consequences. Update your payment method in your account right away and make another payment, or call 1-800-950-2265 to pay by phone. If you are having trouble making your payment, contact Aaron's to discuss your options — some locations may work with you on timing or payment plans.
Keeping track of your payment history and balance
Your Aaron's online account shows your current balance, the amount due, and your due date. You can also see a history of all payments you have made, which is useful if you need to confirm that a payment went through or if you are disputing a charge.
Aaron's sends payment confirmations by email if you have that set up. You can also print or download your payment history from your online account for your records. If you notice a payment is missing or incorrect, contact Aaron's customer service at 1-800-950-2265 with your confirmation number or the date you made the payment.
Frequently Asked Questions
Is there a fee to pay my Aaron's bill online?
Fees depend on your payment method. Credit and debit card payments usually have a fee, while ACH bank account payments typically do not. The fee amount varies by card type and customer status. When you enter your payment information, Aaron's will show you the exact fee before you confirm the payment.
How long does it take for my online payment to show up in my account?
Debit and credit card payments usually appear within one business day. Bank account payments (ACH) may take one to two business days. Payments made after hours or on weekends process the next business day. You will receive a confirmation number immediately after you submit the payment.
Can I pay someone else's Aaron's bill online?
No. Aaron's requires you to log in with the account holder's information. If you need to pay someone else's bill, call 1-800-950-2265 and a representative can take your payment over the phone, though you will need the account number and other details to do so.
What should I do if I forgot my online password?
Go to aarons.com and select "Sign In," then choose "Forgot Password." Aaron's will send a reset link to the email address on your account. Click the link and create a new password. If you do not receive the email, check your spam folder or call 1-800-950-2265 for help.
Can I change my payment due date?
Your payment due date is set by your rental agreement and cannot be changed online. If you need a different due date, contact Aaron's at 1-800-950-2265 to discuss your options. Some locations may be able to adjust your due date, but this usually requires speaking to a manager or visiting a store in person.