Federal Express bills can be paid online through your FedEx account, by phone, by mail, or at a FedEx location
Federal Express (FedEx) sends bills for shipping services to business and personal accounts. The fastest way to pay is through your FedEx account online at fedex.com — you log in, find your invoice, and pay by credit card, debit card, or bank account. If you do not have an online account, you can call FedEx Customer Service at 1-800-463-3339 to pay by phone using a credit or debit card. You can also mail a check or money order to the address printed on your bill.
The method you choose depends on how quickly you need the payment to post and whether you want a record of the transaction. Online and phone payments typically post within one business day. Mail payments take longer — usually five to seven business days from the time FedEx receives the envelope — so if your bill is due soon, mailing is not the best choice.
Key Takeaways
- Online payment through your FedEx account at fedex.com is the fastest method and shows your payment status immediately after you submit it.
- Phone payments to 1-800-463-3339 work if you do not have an online account, but you will need a credit or debit card ready.
- Mailed checks or money orders take five to seven business days to post, so use this method only if your bill is not due for at least two weeks.
- Late payments may result in a suspension of your FedEx account or a late fee, depending on your account terms and the amount owed.
Paying online through your FedEx account
To pay online, go to fedex.com and sign in with your account username and password. If you do not have an account, you can create one using your email address and a password you choose. Once you are logged in, look for "Billing" or "Invoices" in the account menu — the exact label varies depending on whether you have a business or personal account.
Select the invoice you want to pay. FedEx will show you the amount due, the due date, and the invoice number. You can then choose your payment method: credit card, debit card, or bank account (ACH transfer). If you pay by bank account, FedEx will ask for your routing number and account number. Enter the amount you want to pay — you can pay the full amount or a partial payment — and review the details before you submit.
After you submit your payment, FedEx will show you a confirmation number on the screen. Write this number down or take a screenshot. The payment typically posts within one business day, and you can check the status by logging back into your account and viewing your invoice history.
Paying by phone or at a FedEx location
To pay by phone, call FedEx Customer Service at 1-800-463-3339. A representative will ask for your account number (found on your bill) and the amount you want to pay. Have a credit card or debit card ready. The representative will process the payment and give you a confirmation number. Write it down for your records.
You can also pay in person at a FedEx Office location or FedEx Ship Center. Not all locations accept cash payments, so call ahead to confirm. Bring your invoice or account number and the payment amount. In-person payments may post the same day or the next business day, depending on when you pay and the location's processing schedule.
Paying by mail
To pay by mail, write a check or money order for the amount shown on your bill. Do not send cash. Write your account number on the back of the check or money order. Include your invoice number in the memo line if there is space.
Mail your payment to the address printed on your bill — this address is specific to your account type and region, so do not use a general FedEx mailing address. Use first-class mail or a tracked service so you have proof the payment was sent. FedEx typically takes five to seven business days to receive and post mailed payments, so plan accordingly if your bill is due soon.
What happens if your payment is late
If your bill is not paid by the due date, FedEx may charge a late fee. The amount of the late fee depends on your account agreement — some accounts have a flat fee, while others charge a percentage of the unpaid balance. Check your account terms or call FedEx to find out what late fees apply to you.
If your account remains unpaid for an extended period, FedEx may suspend your account, which means you will not be able to ship packages until the balance is paid. In some cases, FedEx may refer the debt to a collection agency. If you cannot pay your full bill by the due date, contact FedEx Customer Service to discuss a payment plan or other options.
Setting up automatic payments
If you want to avoid late payments, you can set up automatic payments through your FedEx account. Log in to fedex.com, go to your account settings, and look for "Automatic Payments" or "Recurring Payments." You will need to provide a credit card, debit card, or bank account number. You can choose to pay your full invoice each month or a fixed amount.
Automatic payments are deducted on the due date or a date you choose. You can change or cancel automatic payments at any time through your account settings. If you cancel, make sure you have another way to pay your bill so it does not become overdue.
Frequently Asked Questions
Can I pay a FedEx bill without logging into an account?
Yes. You can pay by phone at 1-800-463-3339, by mail, or in person at a FedEx location. You will need your account number and invoice number. Phone and in-person payments are faster than mail.
What payment methods does FedEx accept?
FedEx accepts credit cards, debit cards, and bank account transfers (ACH) online and by phone. By mail, you can send a check or money order. In-person payments vary by location — call ahead to confirm what methods are accepted.
How long does it take for a payment to show up on my account?
Online and phone payments typically post within one business day. Mail payments take five to seven business days from the time FedEx receives them. In-person payments may post the same day or the next business day.
Is there a fee to pay my FedEx bill?
FedEx does not charge a fee for paying your bill online, by phone, by mail, or in person. However, if your payment is late, FedEx may charge a late fee according to your account agreement.
What should I do if I cannot pay my full bill by the due date?
Contact FedEx Customer Service at 1-800-463-3339 to discuss your options. They may be able to set up a payment plan, extend your due date, or help you find another solution. Do not wait until your account is suspended.