Where to send your AmeriHealth premium payment

AmeriHealth processes premium payments through several channels depending on which plan you hold and how you prefer to pay. The fastest way to find your specific payment address or account number is to check your bill or the member portal — the address printed on your statement is always correct for your plan type.

You can mail a check or money order to the address listed on your bill. If you pay online, you can log into your AmeriHealth member account and select the payment option, or call the customer service number on your insurance card to pay by phone. Some employers and group plans set up automatic payroll deduction, which means your premium comes out before you see your paycheck.

Do not send payments to a general AmeriHealth office address unless your bill specifically directs you there — different plan types (Medicaid, marketplace, employer group) route to different payment centers, and sending to the wrong address delays posting to your account.

Key Takeaways

  • Always use the payment address printed on your bill or found in your member portal, because different AmeriHealth plan types send payments to different locations.
  • Online payment through your member account or by phone usually posts within one to two business days, while mailed checks can take one to two weeks.
  • If you miss a payment deadline, your coverage may be terminated, but you typically have a grace period of 30 days to pay before that happens.
  • Setting up automatic payments through your bank or your employer's payroll system prevents missed deadlines and late fees.

Online payment through your member account

Log into your AmeriHealth member portal using your member ID and password. Once logged in, look for a "Pay Bill" or "Make a Payment" option, usually found in the account or billing section. You will enter the amount you want to pay and choose your payment method — debit card, credit card, or bank account transfer.

Online payments typically post within one to two business days. Keep a record of your confirmation number, which appears after you submit the payment. If you do not receive a confirmation number or the payment does not appear in your account within three business days, contact AmeriHealth customer service using the number on your insurance card.

Paying by phone or mail

To pay by phone, call the customer service number on your insurance card and have your member ID ready. A representative will walk you through the payment process and accept payment by debit card or credit card. Phone payments typically post the same business day or within one business day.

If you mail a check or money order, write your member ID on the check and mail it to the address on your bill. Mailed payments take one to two weeks to post, so send your payment at least two weeks before your due date to avoid a late payment. Do not send cash through the mail.

What happens if you miss a payment

If your premium payment is not received by the due date shown on your bill, AmeriHealth will typically send you a notice. Most plans include a grace period of 30 days after the due date during which you can still pay without losing coverage. However, if you do not pay within that grace period, your coverage will terminate.

Once coverage ends, you cannot use your insurance to pay for medical services. Restarting coverage usually requires a new enrollment period or a may have access to life event, depending on your plan type. If you know you will miss a payment, contact AmeriHealth immediately to discuss your options — some plans offer payment plans or temporary deferrals in hardship situations.

Setting up automatic payments

Automatic payments remove the risk of forgetting a due date. If your employer offers payroll deduction, you can enroll through your employer's benefits department — your premium is deducted from your paycheck before taxes. If you have an individual or marketplace plan, you can set up automatic bank account withdrawal through your member portal or by calling customer service.

To set up automatic payments online, log into your member account, find the payment or billing settings, and select the option to authorize recurring payments. You will provide your bank account number and routing number. Automatic payments deduct on or shortly after your due date each month. If you need to stop automatic payments, you can cancel through your member portal or by calling customer service — keep a record of when you cancel to confirm it took effect.

Employer group plan payments

If your coverage comes through an employer group plan, your employer usually collects premiums from employees and sends one payment to AmeriHealth on behalf of the entire group. In this case, you pay your portion to your employer's payroll or benefits department, not directly to AmeriHealth. Your pay stub or benefits statement will show how much is being deducted.

If your employer uses payroll deduction, your premium comes out automatically with each paycheck. If your employer requires you to pay separately, contact your benefits administrator for the payment address and due date. Payments made to your employer are not the same as payments to AmeriHealth, so make sure your employer receives and forwards your payment on time.

If you cannot find your bill or payment address

Your member ID appears on your insurance card. You can use this number to log into your member portal and view your bill and payment options. If you have lost your card or do not have online access, call the customer service number from a previous bill, a letter from AmeriHealth, or your employer's benefits department.

When you call, have your name, date of birth, and any account number you have available. Customer service can tell you your current balance, due date, and payment address. They can also help you set up online access if you do not already have it, which gives you the fastest way to pay in the future.

Frequently Asked Questions

Can I pay my AmeriHealth bill with a credit card online?

Yes, you can pay with a credit card or debit card through your member portal or by phone. Some payment methods may charge a processing fee, so check whether your chosen method has a fee before you complete the transaction.

How long does it take for a mailed check to show up in my account?

Mailed checks typically take one to two weeks to post to your account. Send your payment at least two weeks before your due date. If your due date is approaching, use online payment or phone payment instead, which post within one to two business days.

What is the grace period if I miss my due date?

Most AmeriHealth plans include a 30-day grace period after your due date. You can still pay during this time without losing coverage. If you do not pay within 30 days, your coverage will end. Contact AmeriHealth immediately if you miss a payment to confirm your grace period and discuss payment options.

Can I change my payment method after I set up automatic payments?

Yes. Log into your member portal and update your payment method in the billing or account settings. You can also call customer service to change your payment method. Changes usually take effect within one to two business days.

What if my employer did not send my premium payment to AmeriHealth?

Contact your employer's benefits or payroll department immediately to confirm they received your payment and forwarded it to AmeriHealth. Ask for proof that the payment was sent. If your employer failed to forward the payment, you may need to pay AmeriHealth directly to prevent a lapse in coverage, then seek reimbursement from your employer.