The fastest way to pay is online through your AT&T account
You can pay your U-verse bill online at att.com, through the AT&T mobile app, or by phone at 1-800-331-0500. Online payment takes a few minutes and lets you see your balance, due date, and payment history all in one place. If you pay online before the due date shown on your bill, you avoid late fees.
When you pay online, you can choose to pay once or set up automatic payments from a bank account or debit card. Automatic payments come out on the date you select each month, so you do not have to remember to pay manually. You can change or cancel automatic payments anytime through your account settings.
The AT&T mobile app works the same way as the website. Download it, sign in with your account number and password, and you can pay, view your bill, and check your usage from your phone.
Key Takeaways
- Pay online at att.com or through the AT&T mobile app to see your balance and due date instantly, with no fees for online payment.
- Set up automatic payments from a bank account or debit card to avoid late fees and never miss a payment date.
- Pay by phone at 1-800-331-0500 if you prefer to speak to someone, or mail a check to the address on your bill.
- Late fees apply if you pay after the due date, so check your bill for the exact date your payment is due.
- If you cannot pay the full amount, contact AT&T to discuss payment plans or hardship programs that may be available.
Paying by phone or mail if you do not have online access
Call 1-800-331-0500 to pay over the phone with a debit card or bank account. A representative will walk you through the payment and confirm the amount and date. This method works if you do not have internet access or prefer to speak to someone directly.
You can also mail a check or money order to the address printed on your bill. Write your account number on the check so AT&T knows which account to credit. Mail payments take 7 to 10 business days to reach AT&T and post to your account, so send them early if your due date is coming up soon.
Understanding your bill and due date
Your AT&T U-verse bill shows the amount due, the due date, and the services you are paying for (internet, TV, phone, or a combination). The due date is usually 21 days after the bill is issued. If the due date falls on a weekend or holiday, AT&T typically moves it to the next business day.
Late fees are added if payment is not received by the due date. The amount varies, but AT&T charges a late fee for each month the bill remains unpaid. If you are going to miss the due date, contact AT&T before that date to discuss options — waiting until after the due date passes makes it harder to avoid the fee.
Your bill also shows any promotional discounts, taxes, and fees. If you see a charge you do not recognize, log into your account or call 1-800-331-0500 to ask about it before you pay.
Setting up automatic payments and managing your account
Automatic payments are the easiest way to stay on top of your bill. When you set them up, AT&T withdraws the full amount due from your bank account or debit card on the date you choose each month. You can pick any date between the 1st and the 28th.
To set up automatic payments, log into your AT&T account online, go to the billing section, and select "Autopay" or "Automatic Payments." Choose your payment method and the date. You will receive a confirmation email, and AT&T will send you a reminder a few days before each payment is due.
You can change your payment date or cancel automatic payments anytime through your account. If you need to pause payments temporarily because of a hardship, contact AT&T directly — they may have options available.
What to do if you cannot pay on time
If you know you cannot pay by the due date, contact AT&T as soon as possible. Call 1-800-331-0500 and explain your situation. AT&T may be able to extend your due date, set up a payment plan, or discuss other options depending on your account history and circumstances.
Do not wait until after the due date to call. Reaching out before the deadline shows good faith and gives AT&T time to work with you. After a payment is late, your options become more limited, and late fees and service suspension become more likely.
If you are experiencing financial hardship, ask AT&T about programs that may help. Some programs offer temporary relief or payment arrangements for customers facing temporary difficulties. The representative can tell you what is available for your situation.
Checking your payment status and history
After you pay, log into your AT&T account to confirm the payment went through. Online and app payments usually post within 24 hours. Phone and mail payments take longer — phone payments typically post within one business day, and mail payments take 7 to 10 business days.
Your account shows a complete payment history, so you can see every payment you have made, the date it posted, and the amount. This record is useful if you need to dispute a charge or prove you paid on time.
If a payment does not post within the expected timeframe, contact AT&T to check on it. Have your account number and the payment amount and date ready when you call.
Avoiding common payment mistakes
The most common mistake is waiting until the last day to pay. If you pay by mail or phone on the due date, it may not post in time, and you could be charged a late fee. Pay at least 2 to 3 business days before the due date to be safe.
Another mistake is paying the wrong amount. Check your bill carefully — the amount due is different from the total charges if you have a credit on your account. If you overpay, AT&T will credit the extra amount to your next bill.
Do not ignore bills or payment notices. If you receive a notice that your account is past due or at risk of suspension, contact AT&T immediately. Ignoring notices can lead to service disconnection, which is harder and more expensive to fix than paying late.
Frequently Asked Questions
Is there a fee to pay my bill online?
No. AT&T does not charge a fee for online payments through att.com or the mobile app. Phone payments are also free. Only mail payments may have a cost if you use a third-party service to send the payment, but mailing a check yourself costs only the price of a stamp.
Can I pay my bill with a credit card?
Yes, you can pay with a debit card or credit card online, through the app, or by phone. Some payment methods may charge a processing fee depending on your card issuer, so check with your bank if you are unsure.
What happens if I miss my due date?
AT&T charges a late fee and may suspend your service if the bill remains unpaid. The amount of the late fee and the timing of suspension vary. Contact AT&T as soon as you realize you will be late — they may be able to work with you to avoid suspension.
How do I know if my automatic payment went through?
Log into your AT&T account and check your payment history. You will also receive an email confirmation after each automatic payment is processed. If you do not see the payment within 24 hours, contact AT&T to confirm it was received.
Can I change my due date?
Yes. Log into your account online or call 1-800-331-0500 to request a different due date. AT&T can usually move your due date to any day between the 1st and the 28th of the month. This is helpful if your paycheck arrives on a different date.