Where to pay Arrow Exterminators
Arrow Exterminators accepts payments through their online customer portal, by phone, by mail, and in person at their local branch office. The fastest route is their website — you can log in with your account number and pay immediately with a debit or credit card. If you prefer not to use the internet, you can call their customer service line or mail a check to the address on your bill.
Your bill itself will show all payment methods available to you. The address for mailing payments and the phone number for phone payments are printed on the front or back of your invoice. Keep a copy of your bill handy before you call or mail anything, since you will need your account number.
Key Takeaways
- Arrow Exterminators' online portal is the fastest way to pay and shows your payment history and service schedule in one place.
- Mailed checks should be sent to the address printed on your bill, and you should allow 7 to 10 business days for the payment to post to your account.
- Paying by phone requires your account number and a debit or credit card, and the payment posts within one business day.
- Setting up automatic payments through the online portal prevents late payments and removes the need to remember your due date each month.
Paying online through the Arrow Exterminators portal
Go to the Arrow Exterminators website and look for a "Pay My Bill" or "Customer Portal" link, usually near the top of the homepage. Click it and enter your account number and the phone number or email address associated with your account. You will receive a one-time code by text or email to verify your identity.
Once you are logged in, your current balance and due date will appear on the screen. Select the amount you want to pay — you can pay the full balance, the minimum due, or a custom amount. Choose your payment method (debit card or credit card), enter the card details, and confirm. Your payment will post immediately, and you will receive a confirmation number by email.
The online portal also shows your service history, upcoming appointments, and any special offers or discounts Arrow may be running. You can set up automatic monthly payments here as well, which will charge your card on the same day each month.
Paying by mail
Write a check payable to Arrow Exterminators and include your account number on the check itself — write it in the memo line. Place the check and your bill (or a copy of it) in an envelope and mail it to the address shown on your invoice. Do not send cash through the mail.
Mailed payments typically take 7 to 10 business days to reach Arrow's office and post to your account. If your due date is coming up soon, mail is not the fastest option. To avoid late fees, mail your payment at least two weeks before the due date printed on your bill.
Keep a record of the check number and the date you mailed it. If you need to confirm the payment was received, you can log into the online portal a week after mailing to see if it has posted, or call customer service with your check number.
Paying by phone
Call the customer service number on your bill. Have your account number and a debit or credit card ready before you call. A representative will ask for your account number to pull up your balance, then ask which amount you want to pay and which card you want to use.
Phone payments post within one business day. You will receive a confirmation number at the end of the call — write it down or ask the representative to email it to you. This number is your proof of payment if there is ever a question about whether the payment went through.
Phone payments are charged a convenience fee by some service providers, though Arrow itself does not charge one. Ask the representative before you provide your card number if there is a fee for this payment method.
Setting up automatic payments
Automatic payments remove the risk of forgetting your due date and incurring a late fee. Log into the online portal, find the "Autopay" or "Automatic Payments" section, and select the day of the month you want to be charged. You can choose to pay the full balance each month or a set dollar amount.
You can change or cancel automatic payments at any time through the portal. If you cancel, make sure you have another payment method in place before your next due date, or you may be charged a late fee. Arrow will send you an email confirmation each time an automatic payment is processed.
What to do if you cannot pay on time
Contact Arrow Exterminators as soon as you know you will miss a payment. Call the number on your bill and explain your situation. Some offices may be able to work out a payment plan or extend your due date by a week or two, depending on your account history and the reason for the delay.
Late fees vary by location and contract, but they are typically a percentage of your balance or a flat fee. Paying even a few days late can trigger these charges. If you are having ongoing trouble paying your bill, ask about budget billing or a payment plan that spreads your cost across more months.
Understanding your bill and due date
Your Arrow Exterminators bill shows the service period (the dates the work was done), the amount due, and the due date. The due date is usually 15 to 30 days after the bill is issued. If you pay after the due date, a late fee will be added to your next bill.
Some bills include a discount for paying in full by a certain date, or a credit if you have been a long-term customer. Read the entire bill before paying to make sure you understand what you are being charged for and whether any discounts apply. If you see a charge you do not recognize, call customer service before you pay.
Frequently Asked Questions
Can I pay my Arrow Exterminators bill with a prepaid card?
Most prepaid cards work like debit cards, so yes, you can use one online or by phone. However, some prepaid cards have restrictions on certain types of transactions. Call the customer service number on your bill and ask if your specific card will work before you attempt to pay.
What happens if I pay online but my payment does not show up?
Online payments post immediately and you receive a confirmation number right away. If you do not see the payment in your account within 24 hours, log back into the portal and check your payment history. If it is not there, call customer service with your confirmation number and they can investigate.
Is there a fee for paying online?
Arrow Exterminators does not charge a fee for online payments made through their official website. If you are paying through a third-party bill payment service, that service may charge a fee. Always pay through Arrow's own portal to avoid extra charges.
Can I change my due date?
Some Arrow offices allow you to request a different due date if it does not work with your pay schedule. Call customer service and ask if this is an option. If they agree, the new due date will appear on your next bill.
What should I do if I overpaid my bill?
If you paid more than you owed, the extra amount becomes a credit on your account and will be applied to your next bill. If you want a refund instead, call customer service with your account number and they can process one, though it may take one to two weeks to appear in your bank account.