Georgia Power's online payment options and where to find them
Georgia Power offers three main ways to pay your bill online: through their website at georgiapower.com, through their mobile app, or by setting up automatic payments from your bank account. The website and app both let you pay a single bill right away or schedule a payment for a future date. Automatic payments pull money directly from your checking or savings account on a date you choose each month.
You'll need your Georgia Power account number to get your free guide, which appears on your paper bill or in any email Georgia Power sends you. If you don't have an account number handy, you can look it up using your service address instead. All three payment methods are free — Georgia Power does not charge a fee for online payments.
Key Takeaways
- You can pay through georgiapower.com, the Georgia Power mobile app, or by setting up automatic payments from your bank account, and none of these methods charge a fee.
- To pay online, you need either your Georgia Power account number or your service address to log in or look up your account.
- One-time payments through the website or app usually post to your account within one business day.
- Automatic payments can be set up, paused, or cancelled at any time through your online account without calling customer service.
- If you don't have internet access, you can still pay by phone at 1-888-891-0938 or by mail using the payment stub on your bill.
Paying through the Georgia Power website
Go to georgiapower.com and click "Pay My Bill" at the top of the page. You'll be asked to log in with your username and password. If you don't have an online account yet, you can create one by clicking "Register" and entering your account number or service address, then following the prompts to set a username and password.
Once you're logged in, your current bill amount will appear on the screen. You can choose to pay the full amount, a partial amount, or a different amount. Enter your payment method — debit card, credit card, or bank account — and the date you want the payment to go through. If you're paying today, the payment usually posts within one business day. If you schedule it for a future date, it will process on that date.
Using the Georgia Power mobile app
Download the Georgia Power app from the Apple App Store or Google Play Store. Open the app and log in with the same username and password you use on the website. If you're a new user, you can register in the app using your account number or service address.
Once logged in, tap "Pay Bill" and you'll see your current balance. The process is the same as the website: choose your payment amount, select your payment method, and pick the date you want it to process. The app also shows your payment history and lets you view your bill details without waiting for paper mail.
Setting up automatic payments
Automatic payments remove the need to remember to pay each month. Log into your account on georgiapower.com or the mobile app, then look for "Billing" or "Payment Options" in your account settings. Select "Enroll in AutoPay" or "Set Up Automatic Payment" and choose whether you want to pay your full bill amount each month or a fixed dollar amount you set yourself.
You'll need to provide your bank account number and routing number, or your debit or credit card information. Georgia Power will ask you to pick the date each month when the payment should process — many people choose the due date shown on their bill. You can change, pause, or stop automatic payments at any time through your online account without calling customer service.
What to do if you can't pay the full amount
If your bill is more than you can pay right now, you have options. You can make a partial payment online using any of the three methods above — pay what you can afford, and the remainder will carry over to next month. Georgia Power will not disconnect your service for a single missed or partial payment, though they may after 30 days of non-payment.
If you're struggling with your bill, contact Georgia Power's customer service at 1-888-891-0938 to ask about payment plans or hardship programs. Some customers may be may be able to access for the Georgia Power Foundation's bill assistance or other local programs, depending on your income and situation.
Payment methods and fees
Georgia Power accepts debit cards, credit cards, and bank account transfers online. There is no fee for any of these payment methods when you pay through the website, app, or automatic payments. If you choose to pay by phone with a representative, the payment is still free.
Some credit card companies may charge you a cash advance fee if they classify the payment as a cash advance rather than a purchase — this is rare for utility payments, but check your card's terms if you're unsure. Bank account transfers have no fees from either Georgia Power or most banks.
Timing: when your payment posts
Payments made through the website or app usually post to your account within one business day. If you schedule a payment for a future date, it will process on that date. Payments made after 5 p.m. Eastern Time may not post until the next business day.
If you're paying to avoid a disconnection, call Georgia Power at 1-888-891-0938 to confirm your payment was received and when your service will be restored. Do not wait for the payment to post on its own if your service is at risk.
Frequently Asked Questions
What if I don't have an online account yet?
You can create one in minutes on georgiapower.com or in the mobile app. Click "Register" and enter your account number or service address, then set a username and password. You'll be able to pay immediately after registration.
Can I pay someone else's Georgia Power bill online?
No, you must log in with the account holder's username and password or account number. If you're helping a family member or friend pay their bill, ask them to log in and authorize the payment, or contact Georgia Power customer service at 1-888-891-0938 to discuss other options.
What happens if I set up automatic payments but my account balance changes?
If you set up AutoPay for your full bill amount, the payment will adjust automatically each month based on your actual usage. If you set a fixed dollar amount, that same amount will be charged each month regardless of your bill — you may end up with a credit or a small balance due.
Is it safe to pay with my bank account information online?
Georgia Power uses encryption and security measures to protect your banking information. Your bank account details are not stored on the Georgia Power website after your payment processes. If you're uncomfortable entering your account number online, you can pay with a debit or credit card instead.
Can I cancel automatic payments if I change my mind?
Yes, you can stop automatic payments at any time through your online account or mobile app without calling customer service. Log in, go to your payment settings, and select the option to pause or cancel AutoPay. The change takes effect immediately for future payments.