Met-Ed's online payment system lets you pay your electric bill from your computer or phone without calling or mailing a check
Met-Ed (Metropolitan Edison Company) operates the online payment portal through FirstEnergy's website. You can pay a single bill, set up a one-time payment for a future date, or arrange automatic monthly payments. The system accepts bank transfers and credit or debit cards, though card payments may include a processing fee.
You do not need to create an account to make a one-time payment, but creating one saves time on future bills and lets you see your payment history and account balance anytime.
Key Takeaways
- Met-Ed bills can be paid online through FirstEnergy's website without creating an account, or you can register for faster future payments.
- Bank account payments (ACH transfers) typically have no fee, while credit and debit card payments usually charge a processing fee of 2 to 3 percent.
- Automatic monthly payments can be set up to deduct from your bank account on a date you choose, usually between the 1st and 28th of each month.
- Payments made before 8 p.m. Eastern Time on a business day are typically posted to your account the same day.
How to pay without creating an account
Go to the FirstEnergy website and select "Pay My Bill" from the homepage. Enter your Met-Ed account number (found on your bill), your zip code, and the amount you want to pay. The system will ask for your payment method — bank account or card — and your contact information.
You will receive a confirmation number immediately after payment. Keep this number for your records. The payment will post to your account within one business day if you pay by bank transfer, or the same day if you pay before the cutoff time.
Creating an online account for easier future payments
Visit the FirstEnergy website and select "Enroll" or "Create Account." You will need your Met-Ed account number, a valid email address, and a password you create. FirstEnergy will send a verification email — click the link to confirm your account.
Once your account is active, you can log in anytime to see your current balance, payment history, and due date. You can also view your bill online instead of waiting for a paper copy, which can help you spot billing errors faster.
Setting up automatic monthly payments
Log into your FirstEnergy account and go to "Billing" or "Payment Options." Select "Enroll in AutoPay" and choose the date you want the payment to come out each month — typically between the 1st and 28th. The system will deduct the full amount due from your bank account on that date.
You can change or cancel AutoPay anytime by logging back in. If you want to pause a payment for one month, you can do that without canceling the entire arrangement. Keep in mind that if you have a budget billing plan, the AutoPay amount will be your fixed monthly payment, not the actual bill amount.
Understanding payment fees and timing
Bank account payments (ACH transfers) have no fee. Credit and debit card payments usually cost 2 to 3 percent of the amount paid — check the exact fee before you confirm the payment, as it will be added to your total.
Payments submitted before 8 p.m. Eastern Time on a business day post the same day. Payments submitted after 8 p.m. or on weekends and holidays post the next business day. If your due date falls on a weekend or holiday, the payment is considered on time if it posts by the next business day.
What to do if your payment doesn't go through
If a payment fails, FirstEnergy will send you a notice by email or mail. Common reasons include an incorrect bank account number, insufficient funds, or a card that has expired. Log back into your account and try the payment again with corrected information.
If you are having trouble with the online system, you can call Met-Ed's customer service line (the number is on your bill) to pay by phone. A representative can also help you troubleshoot account access problems or verify that a payment was received.
Frequently Asked Questions
Can I pay my Met-Ed bill with a mobile app?
FirstEnergy does not have a dedicated mobile app for bill payment, but you can use the website on your phone's browser. The site is designed to work on mobile devices, so the process is the same as paying on a computer.
What happens if I pay late?
If your payment posts after the due date, Met-Ed may charge a late fee. The amount varies but is shown on your bill. If you are having trouble paying on time, contact Met-Ed to ask about budget billing or payment arrangements that spread the cost over several months.
Can I set up AutoPay if I have a past-due balance?
Yes. You can enroll in AutoPay at any time, even if you owe money from a previous month. The AutoPay amount will be the current month's bill, so you will need to pay the past-due balance separately first or arrange a payment plan with Met-Ed.
Is it safe to pay online with my bank account information?
FirstEnergy uses encryption to protect your banking details. Your account information is not stored in a way that lets you pay without logging in each time. If you are uncomfortable entering bank details online, you can pay by card instead or call to pay by phone.
How do I know if my payment was received?
You will get a confirmation number right after you submit payment. Log into your account within 24 hours to see the payment listed in your history. You can also call Met-Ed's customer service to confirm the payment posted to your account.