Log in to My Verizon to view and pay your bill
To pay your Verizon wireless bill online, go to verizon.com and click "Sign In" in the top right corner. Enter your phone number or email address and your password. If you do not have an account yet, you can create one by clicking "Create New Account" — you will need your Verizon phone number and the phone number or email associated with your account.
Once you are signed in, click "Bill" or "Billing" in the main menu. Your current bill will appear with the total amount due and the due date. You can pay the full amount, a partial amount, or set up automatic payments from this screen.
Verizon accepts payment by debit card, credit card, or bank account. If you pay by bank account, the payment usually goes through within one business day. Credit and debit card payments typically process the same day.
Key Takeaways
- Sign in at verizon.com with your phone number or email and password to reach your bill.
- You can pay your full balance, a partial amount, or set up automatic monthly payments from the Bill section.
- Verizon accepts debit cards, credit cards, and bank account transfers, with processing times ranging from same-day to one business day.
- If you forget your password, use the "Forgot Password" link on the sign-in page to reset it by email or text.
- You can also pay by phone at 1-908-559-4899 or through the My Verizon mobile app if the website is not convenient.
Create or reset your My Verizon account
If you do not have a My Verizon account, you will need to create one before you can pay online. Click "Create New Account" on the sign-in page. You will be asked for your Verizon phone number, the phone number or email you use to contact Verizon, and a password you choose. Verizon will send a verification code to your phone or email — enter it to complete account setup.
If you already have an account but forgot your password, click "Forgot Password" on the sign-in page. Enter your phone number or email, and Verizon will send you a reset link by email or text message. Follow the link to create a new password. This usually takes a few minutes.
If you cannot sign in even after resetting your password, or if you do not receive a verification code or reset link, contact Verizon customer service at 1-908-559-4899. A representative can verify your account and help you regain access.
Set up automatic payments so you do not miss a due date
Automatic payments remove the need to remember to pay each month. Sign in to My Verizon, go to the Bill section, and look for "Autopay" or "Automatic Payments." Click the option to turn it on. Choose the payment method (debit card, credit card, or bank account) and the date you want the payment to come out each month — usually between the 1st and the 28th.
Once autopay is active, Verizon will charge your account on that date each month for the full bill amount. You can change or cancel autopay at any time by going back to the same section and clicking "Turn Off" or "Manage." If you cancel, you will need to pay manually again.
Automatic payments can help you avoid late fees, which Verizon charges if your bill is not paid by the due date. Late fees vary but typically range from a few dollars to a percentage of your bill, depending on your plan.
Pay through the My Verizon mobile app
If you prefer to pay on your phone, download the My Verizon app from the Apple App Store or Google Play Store. Sign in with the same phone number or email and password you use on the website. Tap "Bill" to see your current balance and due date.
To pay, tap the amount due and choose your payment method. The app works the same way as the website — you can pay the full amount, a partial amount, or set up autopay. Payments made through the app process at the same speed as payments made on the website.
Pay by phone if you cannot access the website or app
You can pay your Verizon wireless bill by phone at 1-908-559-4899. A representative will ask for your phone number and the amount you want to pay, then walk you through payment by debit card, credit card, or bank account. Phone payments process the same way as online payments.
You can also pay by phone using an automated system without speaking to a representative. Call the same number and follow the prompts to enter your payment information. This option is available 24 hours a day, 7 days a week.
Understand what appears on your bill after you pay
After you make a payment, it may take a few hours to a few business days to show up on your My Verizon account, depending on the payment method. Debit and credit card payments usually appear within a few hours. Bank account payments typically appear within one business day. Once the payment is recorded, your balance will decrease by the amount you paid.
If you set up autopay, you will see the automatic charge appear on your bill on the date you chose each month. You can view your payment history by signing in to My Verizon, going to the Bill section, and clicking "Payment History" or "Recent Payments." This shows all payments you have made in the past several months.
Frequently Asked Questions
What if I do not receive a verification code when I try to create an account?
Verification codes are sent by text or email depending on which contact method you provided. Check your spam or junk folder if you do not see the email. If you still do not receive it after waiting a few minutes, try requesting the code again. If the problem continues, call Verizon at 1-908-559-4899 and a representative can verify your account manually.
Can I pay someone else's Verizon bill if I have their permission?
You can pay another person's bill if you have their account number or phone number and know their billing address. When you sign in to My Verizon, look for an option to "Pay Someone Else's Bill" or "Pay as Guest." You will not need to create an account under their name — you can make a one-time payment without signing in at all by going to verizon.com/pay and entering the account number.
What should I do if my payment was rejected?
A payment is usually rejected because the card or bank account information is incorrect, the account has insufficient funds, or the card has expired. Try paying again with a different payment method. If the problem persists, contact your bank or card issuer to make sure there are no blocks on the account, then try again. If you still cannot pay online, call 1-908-559-4899 to pay by phone.
Can I schedule a payment for a future date?
My Verizon does not allow you to schedule a one-time payment for a specific future date. You can only set up automatic payments that repeat every month. If you want to pay on a specific date that is not today, call 1-908-559-4899 and a representative can schedule the payment for you over the phone.
Is it safe to pay my bill on the Verizon website?
Verizon uses encryption to protect your payment information when you pay through verizon.com or the My Verizon app. Your card or bank account details are not stored in plain text on Verizon's servers. That said, always make sure you are on the official Verizon website (verizon.com) and not a phishing site before entering payment information. Do not click links in emails or texts claiming to be from Verizon — go directly to verizon.com instead.