Where to log in and what you need
Verizon Business customers log in through a separate portal from Verizon Wireless consumer accounts. Go to business.verizon.com and click "Log In" in the top right corner. You will land on the Verizon Business portal, not the regular Verizon site.
You will need your Verizon Business account number and the password you set up when your account was created. If you have never logged in before, you may need to register first — Verizon will send you setup instructions to the email address on file with your business account.
If you have forgotten your password, click "Forgot Password?" on the login page. Verizon will send a reset link to your registered email. The link typically works for 24 hours.
Key Takeaways
- Verizon Business accounts use a separate login portal at business.verizon.com, not the consumer Verizon Wireless site.
- You will need your account number and password; if you have never logged in, register first using the email address tied to your business account.
- Once logged in, you can view your bill, make a one-time payment, or set up automatic payments from the Account or Billing section.
- Payment methods include credit card, debit card, ACH bank transfer, and check; the method you choose affects when the payment posts.
- If you cannot access your account, contact Verizon Business customer service at 1-800-922-0204 to verify your identity and regain access.
Finding your bill after you log in
After you log in, look for a section labeled Account, Billing, or My Bill — the exact label depends on which Verizon Business product you use (wireless, broadband, or a bundled service). Click that section to see your current bill and billing history.
Your bill will show your account number, service dates, charges broken down by line or service, and the total amount due. It will also show your due date. If you have multiple accounts under one login, you may see a dropdown menu to switch between them.
You can usually download your bill as a PDF or view it on screen. Some accounts also allow you to set up paperless billing, which means Verizon will email your bill instead of mailing it.
Making a one-time payment online
Once you have found your bill, look for a button that says Pay Now, Make a Payment, or Pay Bill. Click it to open the payment screen.
You will be asked to enter the amount you want to pay. You can pay the full balance or a partial amount. Then select your payment method: credit card, debit card, or bank account (ACH transfer). Enter the card or account details, review the amount one more time, and confirm the payment.
Verizon will show you a confirmation number immediately. Write it down or take a screenshot. The payment will post to your account within one to three business days, depending on the method you chose. Credit and debit card payments usually post faster than bank transfers.
Setting up automatic payments
If you want Verizon to charge your account automatically each month, look for an option called Auto Pay, Automatic Payment, or Recurring Payment in the Billing section. Click it and choose whether you want to pay the full bill or a set amount each month.
Select your payment method — credit card, debit card, or bank account — and the day of the month you want the payment to happen. Verizon will charge you on that day every billing cycle. You can change or cancel automatic payments at any time by logging back in and updating your settings.
Automatic payments reduce the risk of missing a due date, which can result in late fees or service interruption. However, make sure the amount you set is correct and that you have enough funds available on the day the payment is scheduled.
Payment methods and how long they take
Verizon Business accepts four main payment methods. Credit card and debit card payments post within one to two business days. ACH bank transfer (paying directly from your checking or savings account) takes two to three business days. Check payments, mailed to the address on your bill, take five to seven business days from the time Verizon receives them.
If your bill is due soon and you are paying by check, mail it immediately — do not wait until the due date. If you pay online by card or bank transfer, the payment will post in time as long as you submit it before the due date, even if it takes a day or two to show up in your account.
There is no fee to pay online by card, debit card, or bank transfer. Some third-party payment services charge a convenience fee, but Verizon's own portal does not.
What to do if you cannot log in
If you have entered your account number and password correctly but still cannot access your account, try clearing your browser's cache and cookies, then log in again. If that does not work, use a different browser or device to rule out a technical problem on your end.
If you still cannot log in, contact Verizon Business customer service at 1-800-922-0204. Have your account number and a form of identification ready. A representative will verify your identity and help you regain access. They can also reset your password or help you register if you have never logged in before.
If you are locked out because you entered the wrong password too many times, Verizon may temporarily block your account for security. Call customer service to unlock it — this usually takes a few minutes.
Viewing your account details and service information
The Verizon Business portal shows more than just your bill. Once logged in, you can usually see your service plan details, the phone numbers or devices on your account, data usage (if applicable), and any add-ons or features you are paying for.
This information is useful if you want to understand what you are being charged for or if you need to make changes to your service. For example, you can see how many lines you have, what plan each line is on, and whether you have insurance or other add-ons active. If something looks wrong, you can contact customer service with the specific details.
Frequently Asked Questions
Can I pay my Verizon Business bill by phone?
Yes. Call Verizon Business customer service at 1-800-922-0204 and tell them you want to make a payment. Have your account number and payment method ready. A representative will process the payment over the phone and give you a confirmation number.
What happens if I miss the due date?
Verizon will charge a late fee, usually a percentage of your bill. If you do not pay within 30 days of the due date, your service may be suspended or disconnected. If you know you will be late, call customer service to discuss payment options or a possible extension.
Can I change my billing address or email on the website?
Most Verizon Business accounts allow you to update your email address in the Account or Profile section. Billing address changes may require a phone call to customer service to verify your identity. Contact 1-800-922-0204 if you cannot find the option online.
Is it safe to enter my credit card information on the Verizon Business website?
Verizon Business uses encryption to protect your payment information. Look for a padlock icon in your browser's address bar before you enter any card details. If you are still concerned, you can pay by bank transfer (ACH) instead, which does not require you to share card information.
How do I get a copy of an old bill?
Log in to your account and go to the Billing section. Most accounts show a history of past bills going back several months or years. Click on the bill you want and download it as a PDF. If you cannot find an older bill online, call customer service and they can email or mail it to you.