Where to find the Verizon bill pay login
The main Verizon login page is at verizon.com. From there, you can access your wireless bill, make a payment, or set up automatic payments. You do not need a separate login for bill pay — your regular Verizon account username and password work for everything.
If you have a My Verizon account already, go to verizon.com and click "Sign In" in the top right corner. Enter your phone number or email address and your password. Once you are signed in, you can view your bill under the "Billing" section and pay from there.
If you do not have a My Verizon account yet, you can create one during the sign-in process. You will need your Verizon phone number and the phone number or email address you want to use for your account.
Key Takeaways
- Go to verizon.com and click "Sign In" to access your bill and make payments using your phone number or email and password.
- You can pay your bill, set up automatic payments, and view your billing history once you are logged in under the "Billing" section.
- If you forget your password, use the "Forgot password?" link on the sign-in page to reset it by email or text.
- The Verizon mobile app also has a bill pay login — download it, tap "Sign In," and use the same credentials as the website.
What you can do after you log in
Once you are signed in to your My Verizon account, the "Billing" tab shows your current bill amount, due date, and payment history. You can see itemized charges for your plan, data, and any add-ons you have.
To pay your bill, click "Pay Now" or "Make a Payment" and enter the amount you want to pay and your payment method. Verizon accepts debit cards, credit cards, and bank account transfers. You can pay the full balance or a partial amount.
You can also set up automatic payments so your bill is paid on the same date each month without logging in. This is done in the "Billing" section under "Payment Methods" or "Auto Pay." Automatic payments reduce the chance of a late payment and may lower your bill slightly depending on your plan.
Using the Verizon mobile app to pay your bill
The Verizon mobile app (available on iOS and Android) has the same bill pay login as the website. Download the app, tap "Sign In," and enter your phone number or email and password.
Once logged in, tap the "Billing" or "Bill" icon to see your balance and due date. You can pay your bill directly from the app using the same payment methods as the website. The app also shows your data usage in real time, which can help you avoid overage charges.
Resetting a forgotten password
If you forget your Verizon password, click "Forgot password?" on the sign-in page at verizon.com. Verizon will ask you to verify your identity using your phone number or email address.
You will then receive a reset link by email or a code by text message. Follow the link or enter the code to create a new password. Make sure your new password is at least 8 characters long and includes a mix of letters, numbers, and symbols for security.
If you do not receive the reset email or text within a few minutes, check your spam folder or request a new code. If you still cannot reset your password, you can contact Verizon customer service at 611 from your Verizon phone or 1-908-559-4899 from any phone.
Common login problems and how to fix them
If you see an error message saying your username or password is incorrect, double-check that you are using the right phone number or email address. Verizon usernames are case-sensitive, so make sure your password is entered exactly as you created it, including capital letters.
If your account is locked after too many failed login attempts, wait 15 to 30 minutes before trying again. If it remains locked, use the "Forgot password?" option to reset it, or contact Verizon support.
If the website or app is slow or not loading, try clearing your browser cache and cookies, or log out and log back in. If the problem continues, try using a different browser or device. Verizon occasionally performs maintenance on its website, which can cause temporary outages.
Keeping your login information secure
Never share your Verizon password with anyone, including Verizon employees. Verizon will never ask you for your password by phone, email, or text. If someone contacts you claiming to be from Verizon and asks for your password, it is a scam.
Use a unique password for your Verizon account — do not reuse a password from another website or service. If you use the same password everywhere and one site is hacked, someone could access your Verizon account and make unauthorized payments or changes.
If you log in on a shared computer, always log out when you are done. Do not check the "Remember me" or "Stay signed in" option on public computers, as this leaves your account open to anyone who uses that device next.
Paying your bill without logging in
If you do not want to create a My Verizon account, you can still pay your bill without logging in. Go to verizon.com/pay and enter your phone number and the amount you want to pay. You will need a debit card or credit card to complete the payment.
You can also pay by phone by calling 1-908-559-4899 and following the automated prompts, or by mail by sending a check to the address on your bill. Payments by phone or mail take longer to process than online payments, so plan ahead if your due date is soon.
Frequently Asked Questions
Do I need a separate login for Verizon bill pay?
No. Your regular My Verizon account username and password work for bill pay. There is no separate login. If you do not have a My Verizon account, you can create one at verizon.com during the sign-in process.
Can I pay my Verizon bill without creating an account?
Yes. Go to verizon.com/pay, enter your phone number and payment amount, and pay with a debit or credit card. You will not need to log in or create an account, but you will not be able to see your billing history or set up automatic payments.
What should I do if I cannot log in to my Verizon account?
First, check that you are using the correct phone number or email and password. If you forgot your password, click "Forgot password?" on the sign-in page. If your account is locked, wait 15 to 30 minutes and try again. If the problem continues, contact Verizon at 611 from your phone or 1-908-559-4899.
Is it safe to pay my Verizon bill online?
Yes. Verizon uses encryption to protect your payment information. Never share your password, and always log out when you are done, especially on a shared computer. If you see a suspicious charge on your account, contact Verizon immediately.
Can I set up automatic payments through the Verizon app?
Yes. Log in to the Verizon app, go to "Billing," and look for "Auto Pay" or "Payment Methods." You can set up automatic payments using a debit card, credit card, or bank account. Your bill will be paid automatically on the same date each month.