Log in to your AT&T account to pay your bill
Go to att.com and select "Sign In" in the top right corner. Enter the phone number or email address linked to your account, then your password. If you have not set up an online account yet, select "Create Account" and follow the prompts — you will need your phone number and the phone number or email on file with AT&T.
Once you are signed in, select "My AT&T" from the menu. You will see your account overview, which displays your current bill amount, due date, and payment history. The bill amount shown is what you owe for the current billing cycle.
If you forget your password, select "Forgot Password?" on the sign-in page. AT&T will send a reset link to your email address. Check your spam folder if you do not see it within a few minutes.
Key Takeaways
- Sign in at att.com with your phone number or email and password to reach your account.
- Your bill amount and due date appear on the "My AT&T" page immediately after you log in.
- You can pay by debit card, credit card, or bank account from the payment screen.
- One-time payments process the same day if made before 11:59 p.m. Central Time on a business day.
- You can set up automatic payments so your bill is paid on the same date each month without logging in again.
Pay your bill after logging in
From the "My AT&T" page, look for a "Pay Bill" button or link. Select it to open the payment screen. You will see the amount due and the due date. Enter the amount you want to pay — you can pay the full balance, the minimum, or any amount in between.
Choose your payment method: debit card, credit card, or bank account. If you are paying by card, enter the card number, expiration date, and CVV (the three-digit code on the back). If you are paying by bank account, enter your routing number and account number. Both are printed on the bottom left of your checks.
Review the payment details and select "Pay Now." You will see a confirmation number on the screen. Write it down or take a screenshot — you will need it if you have questions about the payment later.
When your payment posts to your account
One-time payments made before 11:59 p.m. Central Time on a business day (Monday through Friday) post the same day. Payments made on weekends or after 11:59 p.m. Central Time post the next business day. AT&T does not process payments on federal holidays.
Once your payment posts, your account balance will drop and your next bill will reflect the payment. You can check the status of a recent payment by logging back into "My AT&T" and looking at your payment history.
Set up automatic payments to avoid logging in each month
From "My AT&T," select "Billing" and then "Payment Methods." Choose "Add Payment Method" and enter your debit card, credit card, or bank account details. Then select "Set Up Auto Pay" and choose the date each month when you want AT&T to charge your account.
AT&T will charge your account automatically on that date each month, and you will receive a confirmation email. You can change or cancel automatic payments anytime by returning to "Payment Methods" and selecting "Edit" or "Remove" next to the payment method.
If you set up automatic payments, you still need to log in occasionally to check that the correct amount is being charged and that there are no unusual fees on your bill.
Troubleshoot login and payment problems
If you see an error message when you try to sign in, clear your browser's cache and cookies, then try again. If the problem continues, try a different web browser — sometimes an older browser version causes login issues.
If your payment is rejected, the most common reason is a mismatch between the address on file with AT&T and the address on your card. Log in, go to "Account Settings," and check that your billing address matches your card's address exactly. Then try the payment again.
If you cannot log in and cannot reset your password, call AT&T customer service at 611 from your AT&T phone or 1-800-331-0500 from any phone. Have your account number ready — it appears on your bill and in your online account.
Pay your bill without logging in
If you do not want to create an online account, you can pay by phone. Call 611 from your AT&T phone or 1-800-331-0500 from any phone. An automated system will ask for your phone number and will tell you the amount due and due date. You can then pay by debit card, credit card, or bank account.
You can also pay in person at an AT&T store. Bring a recent bill or your phone number so the associate can look up your account. Payment methods in-store are the same as online: debit card, credit card, or bank account.
Understand what appears on your bill
Your AT&T bill shows charges for your wireless plan, any add-ons (like extra data or device protection), taxes, and fees. The "Amount Due" is the total you owe. The "Due Date" is the last day to pay without a late fee. If you pay after the due date, AT&T may charge a late fee — the amount varies by state.
If you see a charge you do not recognize, log in to "My AT&T" and select "View Detailed Bill" to see a breakdown by line (phone number) and by date. This shows exactly what was charged and when. If a charge is wrong, call 1-800-331-0500 to dispute it.
Frequently Asked Questions
What if I do not have an email address to create an account?
You can use your phone number instead of an email address when you sign in. AT&T will send password reset links and account notifications to the phone number on file via text message. You can add an email address later in "Account Settings" if you want to receive notifications by email instead.
Can I pay someone else's AT&T bill if I have their permission?
Yes, but you will need their account number or phone number. Call 1-800-331-0500 and tell the representative you want to pay on behalf of another account. They will ask for the account number and the amount you want to pay. You cannot pay through the website without logging into that account directly.
What happens if I miss the due date?
AT&T will charge a late fee, which varies by state but is typically between $5 and $10. Your service will not be cut off immediately, but if you do not pay within 30 days of the due date, AT&T may suspend your service. Pay as soon as you can to avoid additional fees.
Is it safe to pay my bill online?
AT&T uses encryption to protect your payment information when you pay through att.com. Do not share your login credentials with anyone, and do not pay through a link in an email or text message unless you initiated the contact yourself. Scammers sometimes send fake AT&T emails asking you to "verify" your account.
Can I set up automatic payments with a different payment method each month?
No. Automatic payments charge the same payment method on the same date each month. If you want to use different payment methods, you will need to log in and make one-time payments instead. You can change your automatic payment method anytime by editing it in "Payment Methods."